Sync2 Updates - Lincoln MKC Forum
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post #1 of 16 Old 08-14-2018, 07:54 PM Thread Starter
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Sync2 Updates

I did some searching, but came up empty on next steps.

I recently purchased a 2015 MKC Reserve and the software is on v3.7. I know there are later versions (not sure what the latest is), but after going through the owner website it shows my last check-in as 6/3/15 and says I'm on the latest.

What do I need to do to wiggle things so the update is available via the owner site? Alternative methods?

Thanks!
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post #2 of 16 Old 09-24-2018, 09:34 AM
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Did you figure this out? I did it yesterday.

https://owner.lincoln.com/tools/acco...p-to-date.html
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post #3 of 16 Old 10-02-2018, 10:57 AM
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Thanks for the bump for us to look for updates.

I did not have the 3.7 so just finished putting it in.
Anything good or not so good that I can expect?


I thought this MS based Synch 2 would never see fresh releases. How old is 3.7?

'15 Ingot Silver/ White Sands/ Reserve 2.0 FWD/CCD/ Tow Pkg/ Oct 14 2014
'55 F-100 and 64.5 Mustang Convertible
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post #4 of 16 Old 10-02-2018, 01:47 PM
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Lincoln updated my 2015 MKC to 3.8 but later on they removed the update from their update page - why, I don't know. There's also a 3.10 for Sync 2 floating around out there but apparently it's not an official update. Read where some have put it on and it works - but no details.
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post #5 of 16 Old 10-09-2018, 07:04 PM Thread Starter
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Forgot to circle back on this post.

I was way out of date because of a service bulletin on the embedded modem. I had that replaced at the dealer and after a day or so everything worked like it should.

I grabbed the latest on the Lincoln site and it ended up installing 3.10.161.80.EA.0_PRODUCT to the vehicle.

It didn't write back to the USB stick with the XML file to update things on Lincoln's side, I'll have to call customer service and see if they can just push that through manually so I'll be notified of future (doubt there will be more) updates.
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post #6 of 16 Old 10-10-2018, 09:32 AM
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Rechecked after my update run last week and 3.7 is 'up to date'.


Dogears, how did you ever find a 3.10 version?

'15 Ingot Silver/ White Sands/ Reserve 2.0 FWD/CCD/ Tow Pkg/ Oct 14 2014
'55 F-100 and 64.5 Mustang Convertible
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post #7 of 16 Old 10-17-2018, 10:50 AM Thread Starter
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No effort required. That's the version that showed up when I downloaded it from the owner site.

Did you finish the process and upload the .xml file that is created so they system is aware what version you are now on? I still need to call customer service to see if they can force that along manually on their end since the version I posted didn't do that step.

One thing I've noticed, there is a new "shutting down to save battery" that wasn't there before. Seems to be about 24 hours and then you manually have to hit the memory option you want to return seat & wheel where you want them.

The mirrors are behaving all buggy on autofold as well. Most of the time they don't pop back out, and when they do the driver mirror only goes about 3/4 of the way out. May be a side effect of that version.
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post #8 of 16 Old 10-18-2018, 09:53 AM
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Yes I 'reported back' by re-inserting the flash stick in the desktop and finishing that step on the guide.
Two days later I checked back and it says I am up to date.

Perhaps having a nearly original build (Oct 2014) MKC may Synch hardware won't be accepting that last update?
Whatever I will look back from time to time.

Basically I am well satisfied with 3.7. Less laggy, and better voice command recognition.

'15 Ingot Silver/ White Sands/ Reserve 2.0 FWD/CCD/ Tow Pkg/ Oct 14 2014
'55 F-100 and 64.5 Mustang Convertible
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post #9 of 16 Old 12-27-2018, 11:00 PM
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Just did an update on my 2015 Lincoln MKC, and I got version 3.7. Downloaded it from the Lincoln Owner site tonight, so that's what they're supplying right now.
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post #10 of 16 Old 02-04-2019, 07:52 PM
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Quote:
Originally Posted by joseph.d.thomas51 View Post
Did you figure this out? I did it yesterday.

https://owner.lincoln.com/tools/acco...p-to-date.html

Downloaded update yesterday and installed it today. Says it is 3.7 installing but actually it is 3.10 (confirmed) on screen.
Updated the Lincoln Account and now the following history shows for my 2015 MKC:


Mar 30, 2016 Sync 2 ver. 3.7 (installed at factory.)
Oct 20, 2015 Sync 2 ver. 3.8 (did that one with USB stick.)
Feb 04, 2019 Sync 2 ver. 3.10 (took a while to download, but eventually got it, put it on a stick and installed it - no problem).


Thanks for the link, as I didn't know it was available.
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