Own same model and year, I have had no issues with it at all. 2 minor complaints, well 3. As stated before the heated seats are a bit slow to heat up but the cooling part works fine. I find the seat bottoms could be about an inch or 2 longer but I have long legs, the wife has no issue with that. Lastly, I find the active noise cancelling hiss annoying, some people may hear it others don't. Other then those minor complaints my MKC's been great no issues and a blast to drive in sport mode.
2016 MKC Platinum Met Tri-Coat, 2.3L AWD, 300A, 18" Wheels Ebony Leather, Tech Pkg, Climate Pkg, THX