Join Date: Jul 2014
Location: Indianapolis area
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I bought my MKC on 06/23/2015 from the dealer in Barrie, ON as there is no Lincoln dealer here in North Bay, ON. There is a Ford dealer here however. I am not happy with Lincoln right now in that in order to take advantage of the 2 year prepaid maintenance, I have to take the car back to a Lincoln dealer (2 hours away). They will not let Ford do the prepaid maintenance however if I have a warranty issue then the Ford dealer here can do the repair. They have given me all the explanations and run around as to why this is but the end result is that I am not able to take advantage of this service unless I drive 2 hours each way to the Lincoln dealer which is going to cost me time and money for gas, etc. This is not customer service in my book.
BTW, my MKC is white platinum with tan interior, 2.3 litre AWD and includes the optional 20" wheels, and the technology and climate packages.
Hey CountryGuy, Here in Central Indiana (Indianapolis) I have been taking my 2015 MKC to a nearby, trustworthy Ford dealership from day one! In fact, when recently having bodywork done (don't ask!), the dealership even did the outstanding TSM items including the moving of the start-stop button! My Lincoln dealership is 35 miles one way and not my favorite place! Unless the warranty is affected by you being in Canada, I'd press the issue very hard. By the way, I just took it back to the Ford dealership for more repairs - a second rear-end collision! You'd think that a white car with bright red tail lights would be easy to see! Let me know how it turns out for you!
2015 MKC/ 2.0 FWD Platinum White Tri Coat Met.
W/White Sands Int., Reserve, 19" Wheels, THX, CCD Build Date 6/23/2014
2014 MKZ/ 2.0 FWD Platinum Dune Tri Coat Met.
W/Light Dune Int., Reserve, 19" Wheels, Moonroof
Build Date 4/4/2014
2017 MKX/3.7L FWD Ruby Red Met.
Cappuccino Lthr., Reserve, 21” Wheels, Moonroof, 22 way seats, Tech. pkg, Climate pkg., Revel Audio Sys.
Build Date 1/2017