I've been lurking on this and the other MKC forum for 6 months now. Bought my MKC 2.3L Reserve fully loaded in November and took delivery first week of December. I've been trying to avoid having to make this post but at this point we are in a situation that is gravely concerning us.
I love my MKC and put SO MUCH time and research and effort into selecting and ultimately purchasing the car. I was looking at Mercedes, Audi, Infiniti, Lexus, and Land Rover but literally looked at and considered EVERY car from every manufacturer. After 6 months decided this was the car I wanted. First Lincoln after Cadillacs, BMWs, and Hondas so I admit I was skeptical on the $49K MSRP. Husband has a Escape Titanium for work and loved it, no problems. He's a Ford man (a lot of trucks at his business) so felt Lincoln would be OK so we bought the car from a Lincoln only dealer in the Northeast(NJ to be specific).
As everyone knows we had a usual winter with snow and road treatments. It common where we live to have roads that are treated with chemical on the more traveled main roads that are a higher speed limit. On the county "highways" or roads (we live "rural") they put down a sand/gravel mix for traction. I'm sure anyone living in the Northeast is familiar with this type of "gravel". These are roads with speed limits of mostly 35-40, with some short stretches up to 50 MPH.
The first week I had the car we had a snowstorm the second day. I drive my son back and forth to school everyday, plus have to make a trip at lunchtime to bring his lunch to school. Its approximately 8 miles on a county road that uses this sand gravel. Also during that first week the car was driven to the local supermarket, this trip is a short trip on the county highway out to a main highway that does not use the gravel on it. For the first two weeks of ownership my car only traveled on one other main road without gravel to a local ski resort. Those were the ONLY roads and places the car was driven on for minimally the first two weeks. The car never broke 50 MPH and since the weather roads weren't great I was always driving slowly/carefully, I have a young son in the car.
So for the first part of my post I am going to ask if any one you experienced anything like I am about to describe with their MKC. I am sorry for such a long post. The next post is going to describe my experience with the dealership I bought it from in hopes someone has advice before we have to put out $$ for a lawyer.
From the second time I drove the car the doors started filling up with the sand/ gravel/rocks. And not just small little ones. Pretty big ones. I do have pictures. Then those rocks are actually getting way up high in the door jambs (being blown up there while driving) and actually "dance" and make pinging sounds in the doors. I have video in which you can hear it. They stick inside the door jambs if its wet and if I don't carefully flush them out with water they will either stay and damage the paint or eventually fall down in the doors making more pinging sounds (so much for Mr Mcconaughey's quiet comtemplation huh?)
Next after two days of driving minimally on the slow speed road to my son's school I get out of my car and close the doors and hear this horrible rattle like something is going to fall off the bottom of my car, something is terribly "loose" My husband came home and looked and thought it was a metal shield that maybe was loose. Without getting into the dealer story (That will be next post) what was happening was every time I drove the car the rocks and gravel were getting "thrown" up on and under what was actually a fuel tank shield. The top of the shield was getting filled with rocks every drive on a road that had any rocks/gravel and was making the horrible rattling sound. They had to be manually removed by bringing my car into service and having them take off the shield, clean it off, then replace it again.
Has ANYONE out there (and I know we have Canadian drivers that must drive in similar conditions) had ANYTHING remotely like this with their MKC?
The next thing that occurred was after 4K miles (90% the roads I described, 10 % highway 55-65MPH) and four months of driving the car to a very finite number of places my wheels (upgraded too) are completed destroyed from rocks chips. ALL of the plastic on the bottom and wheel wells all the way up high is COMPLETELY destroyed like I've NEVER seen. I am absolutely astounded. We have all of the above mentioned cars, driving this area and worse for 10+ years. So many cars in my husbands business. We have NEVER seen anything like this. Nothing but a few of the usual expected chips and dings on some paint from logically the gravel that does get airborne that is totally expected and reasonable. The plastic on my car look like it was absolutely PUMMELLED by rocks. It make no sense at all with the driving I did. We have a 8 year old SRX that spent every weekend driving in the most horrible conditions up to Vermont every weekend in the winter for YEARS. I cannot find evidence of ANYTHING like what happened to my poor MKC in just a few months. I'm crushed. This cant be right.
Again, has ANYONE out there sustained damage to their plastic and wheels? Even minimally? How about rocks getting up on to metal on the bottom, anyone have rattling under their car when you close the doors? And lastly does anyone get rocks up into their door jambs that collect and make actual noise?
I appreciate any response and thanks for making it through such a long post. I am trying to give as much info/description as possible.