Odometer disappearing - Lincoln MKC Forum
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post #1 of 13 Old 08-11-2016, 02:29 PM Thread Starter
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Odometer disappearing

Sometimes last summer/fall, I don't exactly remember when, I was driving home from work when I noticed that the odometer had disappeared from the display. I stopped to get gas and when I started the car, the odometer was displaying again. I never had the problem happen again until yesterday. This time I took a pic. I shut the car off and restarted it but still no odometer displayed. I shut the car off again, opened the door in order to cut off the delayed electrical feed, started the car and the odometer appeared. I called the Ford dealer who did a search and found nothing about this. They did find reported problems of the Sirius XM/radio song/artist not displaying on the dash which has happened on my MKC many times. The solution for that is a software re-program. I am taking the car in tomorrow to have that done and hopefully it will also solve the odometer problem.
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2015 MKC
2.3L AWD
White Platinum Met Tri-Coat/White Sand Prem Lthr
Equip. Group 102A Reserve
Climate package
Technology package
20" aluminum wheels
Build 12/2014
Lease end 06/23/19 - car returned to Lincoln
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post #2 of 13 Old 08-11-2016, 02:35 PM
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Your system re-booted. There is a TSB for that from what I remember.

2016 MKC - August 2015 build
Platinum White - Wht Sands/Espresso
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post #3 of 13 Old 08-11-2016, 02:37 PM
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Wow.That is strange, to say the least. Let us know what the dealer does to fix it, I assume there is some software update that that will fix it.

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post #4 of 13 Old 08-11-2016, 02:39 PM Thread Starter
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The dealer searched for a TSB but did not find anything, at least not while I was on the phone with them. Maybe they will know tomorrow when I bring the car in.

2015 MKC
2.3L AWD
White Platinum Met Tri-Coat/White Sand Prem Lthr
Equip. Group 102A Reserve
Climate package
Technology package
20" aluminum wheels
Build 12/2014
Lease end 06/23/19 - car returned to Lincoln
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post #5 of 13 Old 08-11-2016, 05:29 PM
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Originally Posted by countryguy View Post
Sometimes last summer/fall, I don't exactly remember when, I was driving home from work when I noticed that the odometer had disappeared from the display. I stopped to get gas and when I started the car, the odometer was displaying again. I never had the problem happen again until yesterday. This time I took a pic. I shut the car off and restarted it but still no odometer displayed. I shut the car off again, opened the door in order to cut off the delayed electrical feed, started the car and the odometer appeared. I called the Ford dealer who did a search and found nothing about this. They did find reported problems of the Sirius XM/radio song/artist not displaying on the dash which has happened on my MKC many times. The solution for that is a software re-program. I am taking the car in tomorrow to have that done and hopefully it will also solve the odometer problem.
Seriously.... 50's on 5? The odometer was probably hiding in shame.
2015 MSM and espressomac like this.
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post #6 of 13 Old 08-11-2016, 09:37 PM Thread Starter
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Yeah I was listening to GOOD music :-)
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2015 MKC
2.3L AWD
White Platinum Met Tri-Coat/White Sand Prem Lthr
Equip. Group 102A Reserve
Climate package
Technology package
20" aluminum wheels
Build 12/2014
Lease end 06/23/19 - car returned to Lincoln
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post #7 of 13 Old 08-12-2016, 08:48 AM
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Garage
Country Guy:
I had the same problem.
It happened a couple of times & i called the Lincoln Concierge after the dealer had no answer.
The concierge offered me a extended 2 year warranty on the car at no charge.
Now my 2015 MKC is under warranty till 2020.
Bob Evans and 2015 MSM like this.
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post #8 of 13 Old 08-12-2016, 12:48 PM Thread Starter
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Thanks desgnr. I'll keep that in mind if they can resolve the problem. I showed up at 9 am for my appointment only to have it cancelled because all the techs were too busy today...not impressed. Now I have to bring it back on Thurs. Yesterday I had just pulled out of my driveway and I got a rock in my windshield thrown up by a crazy driver that was going way too fast on the dirt road. I went to the windshield repair place this morning. They fixed it as best they could but they think it is still going to crack anyway. At least they did not charge me for the repair.

2015 MKC
2.3L AWD
White Platinum Met Tri-Coat/White Sand Prem Lthr
Equip. Group 102A Reserve
Climate package
Technology package
20" aluminum wheels
Build 12/2014
Lease end 06/23/19 - car returned to Lincoln
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post #9 of 13 Old 08-12-2016, 04:47 PM Thread Starter
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Blankster, do you know what the TSB number is for this issue?

2015 MKC
2.3L AWD
White Platinum Met Tri-Coat/White Sand Prem Lthr
Equip. Group 102A Reserve
Climate package
Technology package
20" aluminum wheels
Build 12/2014
Lease end 06/23/19 - car returned to Lincoln
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post #10 of 13 Old 08-15-2016, 12:49 PM
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I had the same issue earlier this summer. I got in to leave work and happened to notice no odometer. I couldn't remember if it was displayed by defualt or not so I toggled through a few screens and got nothing. Stopped for gas, started the car back up and there it was. Hasn't happened again.

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