Unable to get Sync 3 v2.3 Update - Lincoln MKC Forum
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post #1 of 39 Old 11-28-2017, 09:29 PM Thread Starter
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Unable to get Sync 3 v2.3 Update

2017 Lincoln MKC

Lincoln owner website tells me a new version of Sync 3 is available — version 2.3. My vehicle has 2.0 so it needs the update. The vehicle is connected to our WiFi. When I hit check for update it just searches but won’t finish the search. Any suggestions?

2017 MKC 2.3L AWD Reserve
Burgundy Velvet w Capuccino Int
THX II & Climate Pkg
19" 5 Spoke Wheels
Technology Pkg
Built Oct 2016

Replaces 2015 MKC 2.3L AWD Reserve
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post #2 of 39 Old 11-29-2017, 08:37 AM
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I also have the notice and my 2016 does the same thing. Something new to look into this weekend. If the WiFi fails it will be plan "B" via memory stick.

2016 MKC - August 2015 build
Platinum White - Wht Sands/Espresso
Reserve 300 AWD
2.3 Ecoboost
Sync 3
20" Wheels
Technology Package
Climate Package
All Weather Floor Mats
Premium Reversible Cargo Mat
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post #3 of 39 Old 11-30-2017, 09:51 AM
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Same problem on my 2017.
How can you get 2.3 to a memory stick?
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post #4 of 39 Old 11-30-2017, 10:00 AM
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Quote:
Originally Posted by Chuck View Post
Same problem on my 2017.
How can you get 2.3 to a memory stick?


The "How To" link should have instructions on the download process

2016 MKC - August 2015 build
Platinum White - Wht Sands/Espresso
Reserve 300 AWD
2.3 Ecoboost
Sync 3
20" Wheels
Technology Package
Climate Package
All Weather Floor Mats
Premium Reversible Cargo Mat
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post #5 of 39 Old 12-12-2017, 10:03 AM
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Still unable to load Sync v2.3 via wi fi.
Have downloaded 2.3 to memory stick from Lincoln owner site, but cannot load to Sync in car as there is no Auxiliary for the usb in my 2017 MKC.
Any advice besides letting the dealer do it as the concerege on Lincoln chat recommended.
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post #6 of 39 Old 12-12-2017, 11:43 AM
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Quote:
Originally Posted by Chuck View Post
Still unable to load Sync v2.3 via wi fi.
Have downloaded 2.3 to memory stick from Lincoln owner site, but cannot load to Sync in car as there is no Auxiliary for the usb in my 2017 MKC.
Any advice besides letting the dealer do it as the concerege on Lincoln chat recommended.
Hi Chuck,

I have a '17 Reserve as well and I have 2 USB ports just below the screen in the compartment with the sliding door. I believe that's where you plug it in.

My Wi-Fi also just search and search, sometimes the spinning circle stutters a bit like it is receiving information, but nothing ever comes of it. I'm a bit wary of doing the USB route and figure I'll just let the dealership do it when I am due for my oil change next month.

2017 Lincoln MKC AWD 2.3 Reserve 20" Polished Wheels W/ Ebony Pockets | Technology Package | Climate Package | Black Velvet + Ebony Interior
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post #7 of 39 Old 12-12-2017, 06:16 PM
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No problem on finding the USB ports its finding the auxiliary icon on the screen in order to see the memory stick download.
On my previous 2015 it was with the music under sources.
Not there on my 2017.
When you plug in the stick it lights but nothing on the scree comes up.
The wi fi does not work on upload of 2.3.
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post #8 of 39 Old 12-13-2017, 08:54 AM
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Quote:
Originally Posted by Chuck View Post
No problem on finding the USB ports its finding the auxiliary icon on the screen in order to see the memory stick download.
On my previous 2015 it was with the music under sources.
Not there on my 2017.
When you plug in the stick it lights but nothing on the scree comes up.
The wi fi does not work on upload of 2.3.


I suspect they will push 2.3 via WiFi after it is downloaded via the memory stick and in use for a while... View it this way, you early installers (via memory stick) are probably considered beta users and Ford/Lincoln is waiting to see if there are any issues prior to a full WiFi push.

2016 MKC - August 2015 build
Platinum White - Wht Sands/Espresso
Reserve 300 AWD
2.3 Ecoboost
Sync 3
20" Wheels
Technology Package
Climate Package
All Weather Floor Mats
Premium Reversible Cargo Mat
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post #9 of 39 Old 12-13-2017, 10:12 AM
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Did you ever get to load 2.3 by memory stick?
If you did how?
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post #10 of 39 Old 12-13-2017, 10:18 AM
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I have tried at least three times to get it to load via WIFI, but no luck either.

2017 MKC 2.3 AWD Reserve - Certified
Magnetic Grey - Ebony
THX II Audio System
19" Wheels
Technology Package
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