Our Lexus dealer is high pressure, too.
Our other vehicle is an RX hybrid, so before we decided on the MKC to replace our Volvo XC70, we checked out the NX and two issues popped up that took the NX off our list.
First, when folding the rear seats in an SUV, there is a deep gap between the end of the cargo area and the base of the folded seat. In the NX, the gap is covered loosely by carpet. In the MKC, the gap is covered by two spring-loaded hard panels that deploy when each seat is folded. We transport two large dogs in our SUVs and the loosely covered gap in the NX is a broken leg waiting to happen. The MKC's solution gives a nice continuous solid surface from the tailgate to the tops of the folded seats. It is a corner Lexus cut because our RX has the same design as the MKC. When I pointed this out to the sales rep, he suggested I cut a piece of wood to cover the gap! We said it was a deal breaker and started to leave. The man would not let it go. His response was to say, "You're going to let your dogs prevent you from driving a Lexus?" Ugh. What a jerk.
Second, the NX has a scratch pad controller similar to a lap top computer. It's an awful interface to use in a moving car. Sync3 is way better.
Besides, the MKC is so much prettier. Lexus's designers have gone off the deep end in their attempt to attract young people.
2017 MKC 2.3l Reserve