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post #1 of 5 Old 06-06-2017, 08:14 PM Thread Starter
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Reverse

When backing up and in reverse I hear noise like a quick clunk and you can feel a slight jerk but it does stay in reverse. It doesn't do this all the time! Andy ideas?
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post #2 of 5 Old 06-07-2017, 04:19 PM
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Originally Posted by judy View Post
When backing up and in reverse I hear noise like a quick clunk and you can feel a slight jerk but it does stay in reverse. It doesn't do this all the time! Andy ideas?

How new is the vehicle? Is the vehicle cold (just started) causing the idle to be higher? I noticed my 2016 runs so much smoother after I took it out for about a 150 mile country run that involved some full throttle acceleration. Also, the CVs can make some noise when shifting from park to drive to reverse etc.

2016 MKC - August 2015 build
Platinum White - Wht Sands/Espresso
Reserve 300 AWD
2.3 Ecoboost
Sync 3
20" Wheels
Technology Package
Climate Package
All Weather Floor Mats
Premium Reversible Cargo Mat
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post #3 of 5 Old 06-07-2017, 07:29 PM Thread Starter
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Thank you....the car has about 3,500 miles..its a 2017...It doesn't do it all the time and when it does you can since a very slight jolt but it does back up fine.
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post #4 of 5 Old 06-10-2017, 02:17 AM
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Mine has 17,000 miles and makes same noise. Making appointment with dealer.
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post #5 of 5 Old 06-10-2017, 05:37 AM
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There is a Transmission SW update that should fix the problem. Most Transmission problems should be SW related, any HW Related Transmission problem would also impact GM vehicles too because the transmission is co-built with GM with SW being the only difference between them.

2016 MKC Platinum Met Tri-Coat, 2.3L AWD, 300A, 18" Wheels Ebony Leather, Tech Pkg, Climate Pkg, THX
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