You're possibly perfectly right....I was not really that bothered with it's location,I was mostly wondering out loud if relocating it was on the books...I have to admit tho, that MKX is a good looking car with an incredibly beautiful interior,The Revel sound system is just crazy,no comparison to the stock sound system found in my MKC, not even close.....I love my C...I've not had much issues with it some odd things that were addressed by my dealer ( Holiday Ford for the win!).
We had some member(s) on here that were quite unhappy about the MKC due to some problems or "perceived problems"and I do appreciate they voiced their displeasure....but from what I had read, were directly related to an incompetent and uncaring dealer...In my case, my dealer has come through with flying colours EVERY time I needed their help...and yes, I will continue to deal with them as I have done over the years...I cannot fault them for anything but excellent service and quality care!
Perceived problems? Seriously? Hardly perceived. My wife has not perceived 17 visits to the dealership. And now she has to wait 3 1/2 more weeks to be sent to another dealer now 90 minutes away for visit number 18. And her car still isn't fixed. No loaner cars available, almost over 3 weeks to get a car in to be fixed because they promise loaners in a Lincoln pledge then no dealership has any?!?! 9 months without use of a remote system, it's not perceived it's fact. And in our case it's not just the dealer, it's Lincoln directly.
Stalling by sending my wife to dealer after to dealer to start from scratch and buy more time as they re engineer the car while we pay, that's totally Lincoln.
The other guys issue with not getting a simple voucher for an oil change, that's Lincoln again.
Stringing customers along for a fix for months, that's Lincoln again.
Supporting the dealers lies, that's Lincoln too.
The dealer accused my wife (an undoubtedly told Lincoln this) was fabricating the modem problem. Then 6 months later they issued a modem recall. lincoln is fully aware of the dealer lies and looks the other way.
Concierge refusing to answer simple questions and stonewalling you. You got it, thats Lincoln again my friend.
I appreciate you want to highlight any positive but making a comment that other people's problems are just "perceived" is pretty wrong.
Did the guy whose car filled up with water and mold "perceive" that. Lincoln denied like they deny our problem. He had to get a lawyer to fight, and guess what, Lincoln later issued a tsb for that leak problem when they finally figured it out. But because they didn't know they blamed the customer. Just like they have been doing to us.
Maybe you have had good luck but take a look at other forums and Facebook pages, there seems to be quite a bit of "perceived" problems out there.
I'm glad you and others are having such a great experience but to make a comment about problems being "perceived"? Wow. You just don't get it. Not sure what else to say.
I will tell you we've never dealt with anything like this before. And until you are in one of our shoes you probably won't understand. I've been muzzling my wife for specific reasons but when she can tell her full story she looks forward to it.
Everyone should know what has been happening to us and this is from LINCOLN, they will want to double back and blame the dealer when the you know what hits the fan but everyone needs to hear the full story start to finish including how Lincoln used the dealer(s). Despicable stuff. So with anyone when my wife posts (stay tuned to Facebook pages)the story, it will be up to them to decide if this is a company they want to invest in.
If you've had a great experience and love Lincoln and your dealer by all means knock yourself out and go for the MKX, my wife wanted one too. Everyone is entitled to their opinions and to choose to but whatever they wish, great country America!( and Canada I guess too :smile)
If you want to support Lincoln and talk them up all you want be my guest, but I don't think you should post comments insinuating people are only "perceiving" their problems and they actually don't exist. I feel that pretty insensitive. I dont know, there's a lot of TSBs and recalls out there in this vehicle (2015), these aren't "perceived".
I recall another nasty thread on this forum along the same vein of accusing owners of making up their problems. Let's no go back there.