Joined
·
10 Posts
Where do I begin. We picked up our beautiful Silver Sand MKC in Dec. 14. On the way home from dealer, the sunroof starting a popping sound. Back to the dealer and had it repaired. Now our fun begins:
Three key fobs do not work
Welcome lighting turned off because of proximity to fob in house
No satellite radio for 7 months
Dead battery
Brakes had to be repaired
Rattling sounds from cargo area
A/C malfunctioned
Mirrors shake
And about 5 other repairs. In shop third time for sunroof. We have had a loaner so far 42 days, since the day we got it. That does not include the days for other items.
Dana Lincoln in Staten Island claims they hardly worked on car, although we have every work order. Lincoln Headquarters for goodwill will give us one month towards lease. Otherwise, too bad! This is the worst car I have ever owned and would not trust Dana nor Lincoln ever again. For my money, I can go to a junk yard and pick up a better vehicle.
Disgusted by the dealership for saying they can not substantiate any complaint
, even though we have 8 work orders proving they lied.
New dealership immediately found brakes were very bad and sunroof needs to be replaced a year later.
Good luck to anyone thinking of buying a MKC and going to Dana in Staten Island , NY.
Three key fobs do not work
Welcome lighting turned off because of proximity to fob in house
No satellite radio for 7 months
Dead battery
Brakes had to be repaired
Rattling sounds from cargo area
A/C malfunctioned
Mirrors shake
And about 5 other repairs. In shop third time for sunroof. We have had a loaner so far 42 days, since the day we got it. That does not include the days for other items.
Dana Lincoln in Staten Island claims they hardly worked on car, although we have every work order. Lincoln Headquarters for goodwill will give us one month towards lease. Otherwise, too bad! This is the worst car I have ever owned and would not trust Dana nor Lincoln ever again. For my money, I can go to a junk yard and pick up a better vehicle.
Disgusted by the dealership for saying they can not substantiate any complaint
, even though we have 8 work orders proving they lied.
New dealership immediately found brakes were very bad and sunroof needs to be replaced a year later.
Good luck to anyone thinking of buying a MKC and going to Dana in Staten Island , NY.