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Discussion Starter · #1 ·
with the supplied socket wrench in the back? Last night my husband went out to take my wheel off to give to a curb rash repair service and when he went to take my wheel off the wrench was not even close to fitting! It wont go over the lug nut at all. We were completely stumped! We tried his Ford Escape wrench and that too did not fit, fits his escape of course. Tried a 2 size wrench we have for our motor home and again no go.

Imagine I was trying to change a tire on the side of the road. I know I have the roadside assistance but what if my husband just wanted to change the tire in under 10 minutes rather than wait for a truck?

Anyone like to try their wrench and see if it fits? Or anyone already used it without issue? Completely stumped on this. Dealer recommends get a 19mm socket but I guess I have to carry that wrench with me? Isn't it supposed to be pretty much standard size?
 

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There are several "standard" sizes, but you'd figure that the wrench that came with your car would be the right size. Another thing to check when I pick up my MKC... Thanks for the heads up!
 

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Discussion Starter · #3 ·
It's very odd. Car is actually going into the dealer again soon to look into that and my "self disabling" remote start schedules. The wrench supplied is not large enough for the socket to slide over and remove the lug nuts. Never seen that. Even though all of my car manufacturers have supplied a very cheap flimsy wrench, it always fit and was useable. I'll see what they say when they look at both the wrench and the lug nuts.
 

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It is odd that tire change tools don't fit the car they came in. I'll check mine to see. It's not out of the question that different style wheels might have different size lug nuts, even if they are all part of the optional equipment on the same model car. It's quite possible that the factory has some bad information, production mix up going on and didn't sort it out till they heard repeatedly from customers and dealers about the problem long after cars left the assembly line. I.E. different nuts went on depending on the wheel type, but all cars got the same tool kit - even though a different lug wench was actually needed depending on the wheel and nut type.

Being a fairly new model, there's bound to be "ECO's" (engineering change orders) ongoing within Ford/Lincoln to resolve numerous production planning errors. TSB's are usually the signal that the company had gone back with sharpened pencils to resolve recurring problems and implement fixes before shipping more cars.

What's really a shame is that the dealer doesn't jump in and sort it out immediately so you're not left stranded somewhere unable to perform a routine tire change. But from all the posts here, sounds like most FoMoCo dealers are still learning what it means to provide really good customer service.

Hope it works out.
 

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Discussion Starter · #5 ·
The dealer is investigating/resolving and I assume like me had no idea this was a problem. It's actually good I found out this way instead of while trying to change a tire.
 

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This post was just above yours:
Mine are swollen after 9 months/9K. Could be defect/cheap lug nuts as Ive read Ford fusions have had recalls for a similar problem.

The lug nuts aren't all steel and have aluminum cap on the outside. Water or moisture and rust can get in and swell the cap making it impossible to get your wrench on.

My car is garaged and rarely out in the rain, we had a beautiful dry spring summer and fall here.

Might want to do a quick check before you get stuck (if you are not using road side assistance) and be sure your lug nuts are good and not swelling.

Hopefully this gives you some insight into what your issue "might " be!
 
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