Lincoln MKC Forum banner

1 - 20 of 20 Posts

Registered
2015 mkc reserve, 2.0 fwd
Joined
12 Posts
Discussion Starter · #1 ·
Bought my 2015 mkc reserve as a used, low mileage vehicle just out of warranty. No issues with the car for 6 months, but battery died while at a tire service retailer and they jump started it for me, advising that it only needed a charge. The battery tested aok. Being a Sunday, I went to a Ford quicklane service center and had the battery changed figuring they are familiar with Fomoco cars. When they told me it was finished, I left the office area and saw 3 techs under the hood and one behind the steering wheel, apparently in conference about resetting all lost memory functions. After leaving the are, about a week later, I began getting "collision alert not available" warnings. They were intermittent, coming and going for periods of ten minutes to weeks. When the alert displayed, cruise, both adaptive and standard would not work. Dealer service said sensor bracket was bent, straightened and fixed. Not so, ten minutes from dealer, same issue. Took car back a week later, they said can't duplicate condition. Problem continued so took back again. Dealer called said about $3,000 to replace and recalibrate sensor and camera by rear view mirror. Months later, when warning goes off now, adaptive cruise will not engage and cannot engage standard cruise. Unable to find solution to this issue that is cost reasonable, and wonder why standard cruise setting is unable to be engaged. I intend to swap out the location 42F 10a fuse for the adaptive cruise system next, but wonder if anyone else is having issues or just my car? The warning sign is constantly lit nowadays. Can turn it off with steering wheel button, but neither cruise works, nor does the car "self fix" itself like it used to intermittantly.
 

Super Moderator
Joined
377 Posts
If you switch it from adaptive cruise control to standard cruise control in the driver assist settings will it work then?

Adaptive cruise control usually will fail out like what you're saying under heavy rain when the radar sensor can't detect correctly, everything you're stating says there's some problem with the front radar module. This could be just a misalignment even though they said they realigned it or a bad sensor. You can buy radar sensors used a lot cheaper from salvage yards, usually they're not much over about three to $400. may need to go somewhere else other than fomoco though.
 

Registered
2015 mkc reserve, 2.0 fwd
Joined
12 Posts
Discussion Starter · #3 ·
If you switch it from adaptive cruise control to standard cruise control in the driver assist settings will it work then?

Adaptive cruise control usually will fail out like what you're saying under heavy rain when the radar sensor can't detect correctly, everything you're stating says there's some problem with the front radar module. This could be just a misalignment even though they said they realigned it or a bad sensor. You can buy radar sensors used a lot cheaper from salvage yards, usually they're not much over about three to $400. may need to go somewhere else other than fomoco though.
If you switch it from adaptive cruise control to standard cruise control in the driver assist settings will it work then?

Adaptive cruise control usually will fail out like what you're saying under heavy rain when the radar sensor can't detect correctly, everything you're stating says there's some problem with the front radar module. This could be just a misalignment even though they said they realigned it or a bad sensor. You can buy radar sensors used a lot cheaper from salvage yards, usually they're not much over about three to $400. may need to go somewhere else other than fomoco though.
If you switch it from adaptive cruise control to standard cruise control in the driver assist settings will it work then?

Adaptive cruise control usually will fail out like what you're saying under heavy rain when the radar sensor can't detect correctly, everything you're stating says there's some problem with the front radar module. This could be just a misalignment even though they said they realigned it or a bad sensor. You can buy radar sensors used a lot cheaper from salvage yards, usually they're not much over about three to $400. may need to go somewhere else other than fomoco though.
Copbait,
Thanks for your input. It will not switch into standard at all. When I attempt to, there is no response, which is leading me to check the fuses next. There must be some inter connection between adaptive and standard cruise and the collision alert system. The fuse box 42F position is only marked as adaptive cruise though. My issues occur all the time, sunshine, dry, clear days, summer, winter time. I recently had a shop remove the front faxcia to access the unit, and it was secure and tight, not wobbly. Was unable to jiggle it on it's bracket, tho I expected I would find it's loose. There is a video on youtube of a guy with the same issue who epoxied his sensor in place, but he had a Ford Edge I think, it's a different sensor, and was accessable through the grille, the mkc is not and can't be reached from above or below the front fascia. Collision alert will correct itself randomly and then go to fault condition randomly. I agree that a junk yard sensor might help, but $400 for an unknown, vs about $1100 (sale price) for OEM with 2 yr warranty is debatable. In either case, labor to remove front end, replace sensor, align, and calibrate software is still going to run probably $2000 or so. If I could get the standard cruise working I would be happy, but it seems to be tied in electrically with the collision and adaptive so it won't activate. That's what is driving me nuts...lol. All other systems seem to work fine, except, occasionally the backup camera gets squirrely. It's on the same fuse as the adaptive cruise also. The sensor in question is only used on the mkc line per my investigations and other than OEM suppliers, you can't get it anywhere that I know of.
 

Super Moderator
Joined
377 Posts
If the fuse option does not work, I have an idea for you, it will involve minimal expense. First buy a bbfly (usually a okay cheap USB to OBDII adapter) forscan adapter, download forscan, clear the codes and see if you can get it into standard cruise control.
Forscan is free and the adapter is 24 bucks on amazon. Any adapter will work but I have personally used this one. If you want to spend more the OBD Link EX is an amazing adapter for 50 bucks.

I don't know if this will get it into standard cruise but it will get you codes if it does not fix it and I could be more help with a set of diag codes
 

Registered
2015 mkc reserve, 2.0 fwd
Joined
12 Posts
Discussion Starter · #5 ·
If the fuse option does not work, I have an idea for you, it will involve minimal expense. First buy a bbfly (usually a okay cheap USB to OBDII adapter) forscan adapter, download forscan, clear the codes and see if you can get it into standard cruise control.
Forscan is free and the adapter is 24 bucks on amazon. Any adapter will work but I have personally used this one. If you want to spend more the OBD Link EX is an amazing adapter for 50 bucks.

I don't know if this will get it into standard cruise but it will get you codes if it does not fix it and I could be more help with a set of diag codes
Once again, thanks for the suggestions. I will definitely follow up with ordering a bbfly and going from there. I will get back to you and I appreciate the effort. Yes, I would be happy to just get standard cruise working as I have become accustomed to using cc on longer trips. I like the idea of the USB connector as bluetooth can be unreliable sometimes and with all the issues I'm having I don't want to introduce any other errors into the diagnosis process. I will check it out. Thnx
 

Registered
2015 mkc reserve, 2.0 fwd
Joined
12 Posts
Discussion Starter · #6 ·
You seem to have much more experience than I do in getting into the mind of the Lincoln,,,,do you feel this one
Amazon.com: Bafx Products - For Android Only - Wireless Bluetooth Obd2 Scanner Diagnostic Code Reader & Scan Tool - Scan, Reset & Clear Car Check Engine Light: Automotive Will do the job with the free Forscan download? I realized that I have a pc and can't use the USB readers, have to go with bluetooth. Advertised to clear "check engine" lights, but mine is strictly the "collision warning not available" 20181228_160229.jpg
6099
" messages
 

Registered
2015 mkc reserve, 2.0 fwd
Joined
12 Posts
Discussion Starter · #7 ·
I'll be using my Android Samsung phone to do the diagnostics and clear if the Free Forscan works, but other pay versions are cheap too.
 

Super Moderator
Joined
377 Posts
It might, I actually have on laying around that I bought for a Nissan. I hated that adapter but I will try it tonight and see if it will work with the android app.

This would not be one I would buy because a lot of the Ford modules run on Medium speed CAN and this can't read Medium speed. This may work for the cruise control module though, it is on high speed network
 

Registered
2015 mkc reserve, 2.0 fwd
Joined
12 Posts
Discussion Starter · #9 ·
Tried the fuse swap out today with no results. Nothing changed so I'm going to go with your methodology but when you get into Medium speed and High speed CAN terminology, I'm totally lost. I'm thinking you have got some serious experience with the Fomoco software, so I'll wait for you to suggest the right dowload software for the Android phone and the best adaptor to allow read and clear. Hopefully, the forscan version I get will allow access to the cruise modules.
 

Super Moderator
Joined
377 Posts
Okay I can tell you that one will not work for you, it will actually work on forscan high speed can, but I was wrong the cruise control module is on medium speed. I'll do a little looking for you to see if there's a cheaper option but if you're needing Bluetooth the only one I know of right now is the OBD link MX that works with Android
 

Registered
2015 mkc reserve, 2.0 fwd
Joined
12 Posts
Discussion Starter · #11 ·
Again, I appreciate the efforts you are putting into this. I'm now wondering whether I shouldn't just go to Walmart and get a unit like this:
MIXFEER Universal OBD鈪 Scanner Automotive Diagnostic Tool Car Engine Fault Reader Erase/Reset Fault Codes Diagnostic Scanner - Walmart.com - Walmart.com
If it doesn't do the job, so easy to box up and return. Reading over the specs though, it appears that it's engine issue related more than the accessory issues I'm having, but again, I have to turn to you because you seem to have a lot of experience with the Fomoco electronics, and that's not my forte. I don't mind spending more for a scanner that will actually allow me to engage standard cruise, I've lived without adaptive for years, as have we all. Adaptive that works is sweet, have it on a 2019 Santa Fe and it's the cat's meow. Of course the old standard cruise is great too, and getting that to work would be a blessing. Just thinking........... If I clear codes, and then can actuate the standard cruise, and the code returns, as it has been doing all along after it clears itself, won't that once again disable standard cruise? Maybe I'm chasing my tail here?
 

Registered
2015 mkc reserve, 2.0 fwd
Joined
12 Posts
Discussion Starter · #12 ·
Again, I appreciate the efforts you are putting into this. I'm now wondering whether I shouldn't just go to Walmart and get a unit like this:
MIXFEER Universal OBD鈪 Scanner Automotive Diagnostic Tool Car Engine Fault Reader Erase/Reset Fault Codes Diagnostic Scanner - Walmart.com - Walmart.com
If it doesn't do the job, so easy to box up and return. Reading over the specs though, it appears that it's engine issue related more than the accessory issues I'm having, but again, I have to turn to you because you seem to have a lot of experience with the Fomoco electronics, and that's not my forte. I don't mind spending more for a scanner that will actually allow me to engage standard cruise, I've lived without adaptive for years, as have we all. Adaptive that works is sweet, have it on a 2019 Santa Fe and it's the cat's meow. Of course the old standard cruise is great too, and getting that to work would be a blessing. Just thinking........... If I clear codes, and then can actuate the standard cruise, and the code returns, as it has been doing all along after it clears itself, won't that once again disable standard cruise? Maybe I'm chasing my tail here?
OK, the brain is working overtime on this. Thinking that maybe it is possible with the right reader and forscan version to completely disable the collision alert system, and the adaptive cruise system from the car. If I do that and eliminate the error codes and no more dash alerts, shouldn't the standard cruise work? Or are they so intricately programmed together than it is not possible to seperate the two as far as function goes? I can't believe that they standard cruise requires the forward looking sensor as older cars never had the sensors they put on these fancier new models. That may solve the whole thing if I can disable collision alert system, dash warnings, and error codes along with only adaptive cruise control. Any ideas on that route to obtain a useful standard cruise control function? Thanks.
 

Super Moderator
Joined
377 Posts
Okay I have not found any better adapter that has Bluetooth other than the OBD link MX or MX Plus. As for your question about completely disabling it yes that's 100% possible once again would require very specific diagnostic software like forscan. As for the scanner you showed at Walmart I assume that's a generic code scanner, it will not read Ford specific codes which will be required for this.

Sorry for the delay in responding, I'm doing a re-network at church and it's kind of got my attention right now
 

Super Moderator
Joined
377 Posts
so as far as what it's possible if you disable it, you may have to get underneath and unhook it I don't know if you'll get an error code if your instrument cluster realizes there's cruise control module and it's not programmed for it but I don't think so. I'm pretty sure that we can just go ahead and load new programming into the instrument cluster and it will not see the cruise control module and you will have standard cruise without any warnings. Now to do that though you will have to have the Windows version of forscan accessing this level of programming is not available through Android
 

Registered
2015 mkc reserve, 2.0 fwd
Joined
12 Posts
Discussion Starter · #15 ·
As a point of info and background, I was convinced that the sensor was loose and wobbling based on the fact that it has randomly given warnings and been disabled, and then magically reset itself and all worked fine, sometimes for weeks at a time, sometimes for only ten minutes. With the dash lights and chimes going off each time, it becomes very disturbing. I had a collision shop remove the whole front end from the car to access the forward sensor because it is not visible from either under the hood or from under the car. Even the dealer said that's the only way to get at it. To my dismay, when it was visible and accessible, I found that the sensor was mounted firmly and was not moving leading to the warnings. We disconnected it to see what would happen, but that did not clear the dash warnings, of course at the time, we did not have the software and connectors to clear the dash codes. We did note that the connector was able to be moved a bit, so we firmly taped that to the sensor to assure it would remain fully seated.
I think now, that the best thing to do is to get the proper software, get a suitable adaptor and proceed to disable the collision alert module completely, (tell the car it doesn't exist at all), clear all error codes and that should enable the standard cruise setting to work. Right now, the dash alert is always on, and I cannot switch to standard cruise using the dash drivers aid settings.... there is no response. So, you have given me a pathway to reasonably come up with a solution that will not give me all the features of the car, but will give me enough satisfaction to totally forget about this nightmare that has made owning the car so much less desirable. I use my wife's car for long road trips because hers has a functioning cruise control (Hyundai Santa Fe with adaptable and standard cruise) only because it's a rewarding experience. I will keep you posted on progress with this issue. I appreciate all your input as issues like this are so aggravating and getting answers is so difficult. I've actually been dealing with this problem for well over a year and a half with 3 trips to the dealer, and web searching, and the collision shop disassembly process. Trial and error fixes are expensive and frustrating. Your help has been so appreciated and I know that don't have to respond at all to inquiries so be aware that it is a great work that you do for others. One last question.... Is there a specific version of forscan I should get for the 2015 mkc reserve that will allow me to totally disable the collision alert, adaptive cruise functions and still retain standard? Do you know if the cruise module is disconnected, standard cruise will remain functioning? Maybe I can prove that out by taking out the fuse for the adaptive cruise,,,,,, hmmm, that is another thing to try today... pull it and see if I can engage standard cruise. Probably wouldn't eliminate the dash warning........... here I go again. Determined to de-bug this issue.... lol. Regards.....
 

Registered
2015 mkc reserve, 2.0 fwd
Joined
12 Posts
Discussion Starter · #16 ·
I just rechecked the owner's manual and discovered that the same fuse for adaptive cruise, handles blind spot alert, heads up display, and rear camera so I will only pull the fuse to see if it allows me to then reset the cruise from adaptive to standard, and then reinsert to make all the other items functional. If that works, the software forscan changes should remove the warnings and convince the car that it's a base model with regard to the cruise function.
 

Super Moderator
Joined
377 Posts
Man I hate that, you need to drive down the the smoky mountains and let me help you out :) So for what you want to do, I would borrow or buy a Microsoft laptop or buy, buy bbfly adaptor or (OBDlink if you have interest in more advanced functions). Download the latest forscan, I think 2.3.38 is the newest as of writing this. If you don't have a battery charger, I would get one, a fully charged battery decreases risk. Once you get all this PM me your phone number and we will talk it out.
 

Registered
2015 mkc reserve, 2.0 fwd
Joined
12 Posts
Discussion Starter · #18 ·
Man I hate that, you need to drive down the the smoky mountains and let me help you out :) So for what you want to do, I would borrow or buy a Microsoft laptop or buy, buy bbfly adaptor or (OBDlink if you have interest in more advanced functions). Download the latest forscan, I think 2.3.38 is the newest as of writing this. If you don't have a battery charger, I would get one, a fully charged battery decreases risk. Once you get all this PM me your phone number and we will talk it out.
LOL,,,, I think driving the smoky mountain route is the best idea yet, but since I'd have to do it without any kind of cruise control,,,, let's go to plan B..... I don't have a laptop, but my buddy does and I think he will let me use it long enough to try the fix we are talking about. I will order this connector:
Amazon.com: OBDLink EX FORScan OBD Adapter: Automotive
and then dowloand the windows version of forscan and try to familiarize myself with what it can do and how I get to the proper modules to do a reset. I don't know how the PM function works on this forum, but you can teach me that too. Man, I feel like I'm in kindergarten again. I think with everything in place, the whole code clearing and resetting the vehicle parameters to standard cruise only will take less than an hours. I can get things set up and running and then call you at a pre-determined time and you can walk me through the steps if needed. I may be able to figure it out myself once I hook the laptop up and open the forscan screens, but I'm not sure. I'd only bother you if I feel I'm lost in the woods. I've had computer experience years ago before retiring, but no experience with the on vehicle diagnostics. I'm sure you have a busy schedule so what would be the best time to try to make all this happen? I'm thinking maybe, this Sunday afternoon? Not really sure that my friend will be available that day, but I'll try to run it by him. Lotsa coordinating to do, plus Amazon has to deliver the adapter first. So I will go ahead and order the OBD Link EX.
 

Super Moderator
Joined
377 Posts
Ya, I understand the feeling of being lost, I was there about 5 years ago when I started messing around. I will send you a PM so you can find the feature. Yes Sunday afternoon works good for me.

The OBDLink EX will be a good choice, it will almost eliminate any errors.

Forscan will feel confusing but it comes quick, they have improved the user interface a lot since I started. Look out for a PM from me, if you don't see it I will walk you through it
 

Registered
2015 mkc reserve, 2.0 fwd
Joined
12 Posts
Discussion Starter · #20 ·
For any of you following this discussion with regards to collision alert issues, I discovered an NHTSA TSB bulletin SSM48049 which describes the same problem on many different Fomoco products. It says DTC U3000:49 in the CCM indicates an issue which requires reprogramming the CCM with latest software level of the appropriate Ford diagnostic tool. Problem evident on some MKC, Edge, Mustang, F150, MKT, Fusion, and Continentals. Now, I didn't see that code on my readout when I ran my diagnostics, but I might have missed it when I cleared some DTCs also. I emailed the dealer service dept that has had my car 3 times already, and asked if they applied this methodology since the SSM was issued in June 2019 after that had my car. Of course, they have not responded to me yet. So it's a complicated matter that I'm still pursuing. Some of you with the same issue may be able to get a warranty fix on your vehicle based on this bulletin.
 
1 - 20 of 20 Posts
Top