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Our 2017 MKC Reserve has been with the dealer for 5 work days ... the pre-collision assist failed (not a blocked sensor) which then resulted in the failure to be able to use Adaptive Cruise Control! Then our GPS was going offline.
We took it to the dealership - who stated that it was a software problem and Ford office (Toronto) was working on sending a software upgrade? That didn’t work - car and system apparently wouldn’t 'talk' to one-another.
Then they ordered a new re collision assist module, installed it but still no 'talking' so we continue to wait until they can figure out the technology glitch?
Anyone else have this ridiculous lack of ability to fix their own technology?
We took it to the dealership - who stated that it was a software problem and Ford office (Toronto) was working on sending a software upgrade? That didn’t work - car and system apparently wouldn’t 'talk' to one-another.
Then they ordered a new re collision assist module, installed it but still no 'talking' so we continue to wait until they can figure out the technology glitch?
Anyone else have this ridiculous lack of ability to fix their own technology?