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Lincoln MKC reliability - better info

18203 Views 44 Replies 14 Participants Last post by  jprski
I wanted more up-to-date car reliability information that made the differences between cars clearer. So a few years ago I started getting people together to make this possible. TrueDelta now updates actual repair frequencies, not just dots, four times a year, to report on new models sooner then track cars closely as they age.

I'd love to include the MKC in these stats, just a matter of getting enough owners involved. Participants report repairs the month after they occur on a one-page survey. When there are no repairs, they simply report an approximate odometer reading four times a year, following the end of each quarter.

To encourage participation, participants receive full access to all results, not just those for the MKC, for free. Once we have them, I'll share results for the MKC in this thread after each update.

To sign up:

Join TrueDelta
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Here's what we have for the related Ford Escape, based on owner experiences through June 30, 2014.

Repair frequencies, in terms of repair trips per 100 cars per year:

2014 Escape: 30, moderate
2013 Escape: 44, moderate

Two additional statistics, "Nada-odds" and "Lemon-odds", indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop:

2013 Escape: 67, 3
On the plus side at least it went down from 2013 to 2014, which is always a good thing.
We'll be updating those stats again soon, and that improvement unfortunately will be disappearing. I really like how Fords drive, so I wish their reliability was more consistently good. Not that these scores are bad--most of the Escapes in the survey required no repairs at all in the past year.

I'm really hoping to add the MKC to the survey with the next round, which starts around the beginning of January. To help make this happen:

Join TrueDelta
Now nine signed up. A good start, but more will be needed before we can provide some stats. To help make this happen:

Join TrueDelta
Now 13. This might be enough for a very imprecise stat in May. 25+ would be far better.
With the first quarter ending, we should have an initial stat soon. The more owners participate, the more precise this stat will be. So I hope more people here will sign up.
I asked my wife to sign up since she's the one that usually deals with this kind of stuff. So now you have 14!!

Now 19. The minimum for a fairly precise stat is 25. A few owners won't respond. So another 8-10 participants would be very helpful. And more is always better :)

Join TrueDelta
We'll have an initial stat soon. A heads-up: it's not pretty.

But it's also based on a small sample size. I hope more owners will join so we can provide a more precise stat with the next update.
Not bad at all, good to see the MKC is improving. Great for us folks that like to wait till its 'safer' to get into a specific vehicle as dealing with problems is not fun, hate the back and forth.
I just signed up!
I just signed up!
And how have you been finding the MKC so far? Any issues?

In many ways the car is a Ford Escape so I can't imagine it having too many surprises in terms of reliability. I would think that it would be luxury features and the like that you don't get in the Escape that would act up.
The few weeks I've owned my car I haven't had any real issues with it and I am really enjoying it!

The only major type issue is the Sirius radio issue, but the dealer as a replacement antenna on order.
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The few weeks I've owned my car I haven't had any real issues with it and I am really enjoying it!

The only major type issue is the Sirius radio issue, but the dealer as a replacement antenna on order.
Not bad at all!

How many miles have you been able to stack on so far?

Usually a few months of driving acts as a good test to show up any issues.
I feel there's a big difference between the Escape (husband has 2013 titanium). No comparison on the ride and handling. Body style is only similar. My husband thought his escape drove nice until we got the Lincoln, he noticed right away. The seats, height, room, space, handling, engine, and overall feel is much different in my opinion when you drive the two back to back. Escape more truck-like, MKC more luxury car or small CUV. Maybe the 2014 and 2015 Escapes are more similar.

I have all the extra tech features (climate, tech package, reserve package, adaptive CC) and ironically those features are not the ones having issues with my MKC. My husband has not had any issues at all with his escape (55K miles) He was rear-ended severely and the whole back end was rebuilt/replaced too and he is still trouble free except for the early bugs with his SYNC.

I think sometimes its the car too...I've had many brand new cars and never had issues except for this one. I've had friends that have had terrible experiences with new cars (having a lot of problems). It can happen with any manufacturer, any car. I guess it was my turn :)
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When I was writing a review of the MKC, I had a friend who owns a 2013 Escape drive one to get an owner's impressions of the differences between them. He thought the MKC drove much better, and considered trading his Escape for one.

We do have a preliminary reliability stat for the MKC based on owner experiences through March 31, 2015.

In terms of repair trips per 100 cars per year ("low" is best):

2015 MKC: 86, high, small sample size

It does seem like these are having some first-year issues. We'll see with the next update (hopefully based on a larger sample size) if these are continuing.

For repair descriptions, the stats for other cars, and to sign up to help improve this information:

Lincoln MKC reliability
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So after a week in the shop, I picked up my MKC today. They fixed the Siruis issue. They also replaced the front bearings again. I drove the car for less than an hour and it started making an even louder noise. It's a different noise. It sounds like I was dragging something. So back to the dealership it goes. My dealer is an hour away, which is very annoying.
What turned out to be the issue?
They didn't tighen the bearings!!
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