Lincoln Quality Issues

3006 Views 3 Replies 3 Participants Last post by golferman44, Jul 27, 2015

crshelps

Discussion Starter · Jul 27, 2015

Finally decided to take our reserve 2.3 AWD MKC to dealer for TSB's for hot/cold seats, antenna. We also had a shutter when going in reverse and the back up alert notification would always come up and need to be canceled. After 2 weeks at the dealer and numerous phone calls, I have to say I am very disappointed with the quality of Lincoln. Dealer completed the TSB's and also applied update to PCM and shutter was still there. Dealer decided to change motor mounts, the attachment is what they found. They had to order a wire harness for a short in the backup alert system. My late father retired from Ford and we are a large family of primarily Ford owners. This is my first Lincoln and with all the new cars I have owned, the number of issues with this one car outnumber all others combined. Dealer was great for the most part and apologized for all the issues. Dealer asked if I wanted the motor mount, I stated to have the rep look at it and also explain all the other issues with the car. This car also had a broken windshield on pickup from dealership. Just very disappointed.

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PeterSilecchio

· #2 · Jul 27, 2015

Hi
Sorry to hear all the problems with your MKC. This is my first Lincoln Too.. Only have it for 1 week.
Pet

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golferman44

· #3 · Jul 27, 2015

crshelps said:
Finally decided to take our reserve 2.3 AWD MKC to dealer for TSB's for hot/cold seats, antenna. We also had a shutter when going in reverse and the back up alert notification would always come up and need to be canceled. After 2 weeks at the dealer and numerous phone calls, I have to say I am very disappointed with the quality of Lincoln. Dealer completed the TSB's and also applied update to PCM and shutter was still there. Dealer decided to change motor mounts, the attachment is what they found. They had to order a wire harness for a short in the backup alert system. My late father retired from Ford and we are a large family of primarily Ford owners. This is my first Lincoln and with all the new cars I have owned, the number of issues with this one car outnumber all others combined. Dealer was great for the most part and apologized for all the issues. Dealer asked if I wanted the motor mount, I stated to have the rep look at it and also explain all the other issues with the car. This car also had a broken windshield on pickup from dealership. Just very disappointed.

Sorry to hear of all your problems. The bright side is that you have a dealer who sounds like they are doing all they can to fix the problems/make you happy.

It might be helpful to others if you create a signature listing the "vitals" for your MKC - year, interior/exterior color, equipment package, 2.0 vs 2.3, FWD vs AWD, options, and build date. If you want to add a signature click on your screen name, then click on 'About Me', and add the information.

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golferman44

· #4 · Jul 27, 2015

PeterSilecchio said:
Hi
Sorry to hear all the problems with your MKC. This is my first Lincoln Too.. Only have it for 1 week.
Pet

Welcome to the forum.

It might be helpful to others if you create a signature listing the "vitals" for your MKC - year, interior/exterior color, equipment package, 2.0 vs 2.3, FWD vs AWD, options, and build date. If you want to add a signature click on your screen name, then on 'About Me', and add the information.

Hope you enjoy the forum and your new ride!!

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Lincoln Quality Issues

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