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Negativity in the Forum

6478 Views 11 Replies 10 Participants Last post by  LINC
I am not sure why but it seems like this forum about the MKC is focused on finding things to complain about. There are some small problems here and there and I agree they are problems that probably should have been resolved quicker (sat radio) but we really don't know what the actual cause of the problems are and I am sure they are trying to fix it with out replacing major components so they might have to spend some effort finding a way to change one small thing vs replacing an entire system. (example if the wire to the antenna is the wrong gauge to handle signal properly they might look into a converter box to put in line vs gutting your car and replacing that wire)

Anyways I just wanted to point out what I see here as I for one am VERY happy with the car. Me and my wife both love it and have no regrets what so ever in buying the car. The few minor problems are annoying but I am sure they will get resolved and even if they don't the car will still have less problems than multiple BMW's I have owned and Audi's I have known friends to own.

So lets put some effort into sharing pics, talking about modification ideas, and sharing links to cool aftermarket accessories out there for the MKC and less time dwelling on the few problems.

Just my 2 cents :)
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Commenting on concerns is how word gets out and we come together as owners to recognize potential issues that impact us all. A healthy venting is a great way to release steam as long as we don't end up directing that steam at each other. We're all here because we each have invested (invested? like auto's earn worth, lol) in a new vehicle we felt beat out the competition. Competition that has been in the game much longer than this first year winner. I believe as the community grows more topics will be discussed both positive and negative. There are very positive postings and comments made on here just as there are the voices of concern. Sometimes it's easy for the negatives to stick out more than the rest. Here's to hoping as this new model grows in popularity we will see more owners join this site and provide the increased variety in postings you seek.
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I here what you're saying, but I have found the information regarding the problems to be extremely helpful.

Our welcome lighting stopped functioning after having the car for less than two weeks and as a result of reading the posts on this forum, we were able to get it back in working order ourselves.

We are having issues with our SiriusXM cutting out and as a result of this forum, I now have a case number from Lincoln and once the fix is installed, Lincoln has offered an extension of our trial period. That works for me and in the meantime I am happy to temporarily forgo Sirius and listen to music on my USB.

The wife did not want a panoramic roof, but I am following how Lincoln handles what appears to be a defect in some of the roofs. We have never owned a Lincoln (or Ford for that matter) and are very interested in whether or not they stand behind their product.

Like you, we are thoroughly enjoying our MKC and are looking forward to many years of comfort and reliability from our new ride.
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ALL forums have lots of complaints about problems. People that have zero problems tend not to seek out advice. It's not negativity, it's sharing information. I've found model specific forums to be most helpful for every vehicle I own.
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If the all the others can't fully fix some common problems, what magic is expected from Lincoln?

Not to kick the can again, but to me seems like that is what some do best on any type of forum complain. I pointed out a few times on here, some of these same issues here are to be found on very Brand's Forum, one model or another. I only spend the time do this because I care, both ways. Some will just fully disregard those facts, only see Lincoln and me as the bad guy.

Every Major Auto player has the very same forum posts of owner discontent about the lack of caring by a Brand on their problems.

Here's one link. Owners not happy with some Lexus: 17 pages. ¾ of the posts are about the 2014 – 15, Lexus F-sport. Makes us look like preschoolers.

Heated Seat Discussion (merged threads) - Club Lexus Forums

Now, Lincoln has come up with improvements for the c/c seat heating which I too, will check into. I have always agreed they were weak, although not unlike many others today. Maybe at first they chose the wrong supplier part strength for the task, or for the seat materials. Could have been adequate for the testers, but not for Joe public.

In general most all Manufacturers share many of same problems, simple because many of the smaller parts are shared throughout the industry and not built in house to spread the cost of R&D. Their vehicles styling and parts are engineered to fit together. Why were there tens of millions of air bags recalled? Now if a cost saving part failed, learn from that and replace with a better built one.

I'm all for talk on reasonable mod's, just not much left for us do these days, including the Mustangs. Years ago I was heavy into the Mustangs Mod's those Forums were all on the postive, shared info, took care of problems and very thankfull group.

Never dissed about Ford. :)
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I agree with mayday that it would be nice if the tone of posts ran more to the factual and helpful rather than confrontational. Does anyone really think Lincoln works to delay fixes or cover up issues in the era of the internet? I build and sell machinery around the world myself (on a very much smaller scale!), and can tell you that reputation is precious. Hurried fixes can amplify problems more than taking the time to get things right (design, test). Outside vendors can be a bear to motivate (maybe Sirius?). We live in a time where polarization is the norm, unfortunately.
Anyway, I think our MKC's are remarkably well engineered vehicles with styling that is very attractive and should stand up over time. I have towed my boat, used the roof box, hauled parts for my 64 Mustang rebuild, packed her full with the seats down, and found great versatility with economy (2.0L). Most of us remember not too long ago that performance like this took a far more hopped up car.
Yes Virginia, I choose to believe that we need to help our environment and drive more efficient vehicles despite gas-below-beer-prices having come back recently.
Lincoln has a world class model here and I am proud to drive my foreign customers around in US vehicle.
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Every forum is like this, because the people who are happy with their cars are the ones that don't join (Except for a select few such as myself). Forums give a false sense of a vehicle's true credentials. I'm on here to take a look at the different configurations people have chosen on their MKC's, and if a common problem arises it means I'm educated about it.

I couldn't care less about what the competition is doing, I ruled out the competition based on how they made me feel. I tried them all. The Lexus RX bored me to tears, The NX made me want to gouge my eyes out, the GLK was too cheap feeling inside, X3 was too fugly, Q5 was too boring, XC60 was too ugly and SRX was FAR too fugly. My MKC is quiet, smooth, fast, drop-dead gorgeous and offered the most power and most features for the money. What's not to love?
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Every forum is like this, because the people who are happy with their cars are the ones that don't join (Except for a select few such as myself). Forums give a false sense of a vehicle's true credentials. I'm on here to take a look at the different configurations people have chosen on their MKC's, and if a common problem arises it means I'm educated about it.

I couldn't care less about what the competition is doing, I ruled out the competition based on how they made me feel. I tried them all. The Lexus RX bored me to tears, The NX made me want to gouge my eyes out, the GLK was too cheap feeling inside, X3 was too fugly, Q5 was too boring, XC60 was too ugly and SRX was FAR too fugly. My MKC is quiet, smooth, fast, drop-dead gorgeous and offered the most power and most features for the money. What's not to love?
Well said, except for the part about people who are happy are the ones who don't join.

I love my MKC. I joined because this is only the second time I've purchased a new car and the very first time I've purchased a brand new model. I simply want to be in-the-know when it comes to what, if anything, is going on with the car.
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you will probably all laugh at me but i dont find the MKC comfortable,

my body is killing me every day after driving it for a hour to my job, i cant find a good seat position to fit in, the headrest is way to high even tho its all the way down, my legs does not fit on the seat and i'm only 5'8", does anyone else have the problem with positioning? i had a 2014 ford fusion and was way more comfortable, i'm stuck now in the lease otherwise i would of exchange it
I hear you! I had a similar issue in my Edge. Seems that infiniate positions isn't always better. Here is what I did. Starting from scratch, Position is seat as low as it will go with it in the middle of the For and Aft position and the seat back upright. Position your feet so that they are comfortably on the floor and move your right foot to sit with the ball of your foot directly below the brake pedal on the floor - using For and Aft to adjust so you dont feel like you are reaching for the brake pedal. Using seat height raise the seat until you feel support under your thighs. Make sure not to raise too high just enough for support. Too high and you will begin to cut off circulation to your lower legs. At this point you should be in a neutral seating position. good idea that this point to hit the memory button to save what you have so far. You can use this as a reference if you want to try something different. Next adjust the seat back to the angle you prefer. Adjust the steering wheel to allow for a 45 to 90 degree bend at the elbow. Now adjust the seat belt strap so the it falls across the center of your collar bone. Do this by raising or lowering the the belt on the door post behind you. Finally adjust your side and rear view mirrors. Save this setting to another memory location. Try it for about a week before making adjustments. Like fitting a rider to a bicycle it my not feel right at first but give it a few days before making minor adjustments.
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you will probably all laugh at me but i dont find the MKC comfortable,

my body is killing me every day after driving it for a hour to my job, i cant find a good seat position to fit in, the headrest is way to high even tho its all the way down, my legs does not fit on the seat and i'm only 5'8", does anyone else have the problem with positioning? i had a 2014 ford fusion and was way more comfortable, i'm stuck now in the lease otherwise i would of exchange it
I had to brag but my new Volvo XC60 seats are very comfortable . ( Pictures in GALLERY above) . Every YouTube video I watched ALL say Volvo seats are the most comfortable they ever sat in. I agree with them now that I just purchased one.
Here 1 video of how seats are


http://youtu.be/p7dUrKajVZA
If you have time watch other XC60 reviews on YouTube and when they get to seat part of review, ALL say that Volvo seats are the most comfortable ever.
Hope this help you for your next purchase maybe test drive a Volvo.
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I had to brag but my new Volvo XC60 seats are very comfortable . ( Pictures in GALLERY above) . Every YouTube video I watched ALL say Volvo seats are the most comfortable they ever sat in. I agree with them now that I just purchased one.
Here 1 video of how seats are


http://youtu.be/p7dUrKajVZA
If you have time watch other XC60 reviews on YouTube and when they get to seat part of review, ALL say that Volvo seats are the most comfortable ever.
Hope this help you for your next purchase maybe test drive a Volvo.
JefffromNH: :laugh

Why are you here always being negative on the MKC and are not active on the Volvo XC 60 forum, raving about your wonder new vehicle?


Volvo XC60 - Volvo Forums - Volvo Enthusiasts Forum

2009+ XC60

Just saying. :wink
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