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Thanks for this info!

Just had the console sliding door get stuck shut (1/2 " is all it would slide).
2016 MKC purchased in January

I used the coat hangar trick to free the door.
Has anyone gotten a good look at the mechanism that is getting caught?
It is too dark inside to see much (also a difficult angle) but I feel with my hand that the underside of the lid does have ridges (not smooth). In my case it looks as if a crumpled up napkin or my sunglasses may have gotten wedged in the gap that the door slides into at the front of the tray.
 

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Used the coat hanger method tonight for the wife's MKC.
Her iPhone charger cord was the problem.
She called me at work around noon when I was 275 miles away asking me to fix it.
Did a google search and forum this thread.
Fixed it tonight...:grin

Thank you for the help...1LL
My girlfriend tried and failed with the coat hanger. So she put a towel over the console, so as to protect the padding on the sides of the console, and beat both sides with a hammer, hard enough so that whatever was preventing it from opening was undone. It may have been dirt and grit, or it may have been off track, but the vibrations of the hammer worked like banging a stuck nut on a screw, except without WD 40.
 

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:frown
The sliding door over the power outlet in the console is jammed & will not open.
Went to dealer today & he could not get it to slide open & it is NOT JAMMED,just stuck.
Yes he BROKE it to get in.
Ordered whole assembly & said 4 or 5 day wait then 2 1/2 hours to remove whole console & install it.
I am now driving around with a whole in my console.
Any else have this happen ?
YES! It's happened to me twice. My dealer had no idea how to fix it, as well. I left it that way. Then, for no reason, about 6 months later it suddenly opened. However....a year later, last week it locked up on me again. I have things in that compartment I need to get out, but I'm not going to pay the dealer to break and replace it. It's a product defect that they should take care of.
 
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