[sguido2]

Anyone using it? works great!

 

[sg021]

What all can be controlled from it?

 

[Bruce]

After 12 days I am still waiting for the "pending in-vehicle authorization" to appear in the vehicle. I have deleted and re-installed the MyLincoln Mobile App 3 times to no avail, still no in vehicle authorization and all the nice features it brings with it. It's such a new offering, the Lincoln service folks don't even have a clue how to help me! Any suggestions??

 

[rocmkc]

Have you tried giving the Lincoln Concierge a call on this?

 

[Cedeli]

After 12 days I am still waiting for the "pending in-vehicle authorization" to appear in the vehicle. I have deleted and re-installed the MyLincoln Mobile App 3 times to no avail, still no in vehicle authorization and all the nice features it brings with it. It's such a new offering, the Lincoln service folks don't even have a clue how to help me! Any suggestions??

Did you get, in your vehicle, the message asking you to authorize your mobile phone to communicate with your vehicle ?

 

[Katie]

Bruce, I, immediately, got the in-vehicle message to authorize the phone to communicate & did so, but then the app still showed "pending in-vehicle authorization" for about 38hrs. Another member had noted his activation took 24hrs . . So, somewhat patiently waited while trying to check vehicle status & repeatly getting the "pending" message.

At about 38hrs, opened the app from inside the car & clicked "vehicle status". Got the authorization notice, again, on SYNC console . . Authorized, again, & since works great from house. Don't know if being inside car had any relevance to activation or just coincidence.

 

[Bruce]

I appreciate all the suggestions but I've tried them all to no avail. I've had the vehicle over 2 weeks now but I'm still receiving the message, "This vehicle is pending in-vehicle authorization."
My 2 conversations with Lincoln revealed that this option is so new, I was unable to get to proper tech person.
I will persevere!

 

[Katie]

Probably already tried, but you might double check that your remote start is enabled in settings . . uncheck & recheck. Be sure remote start works from the key fob.

 

[jerroz]

If you use Facebook messenger you could address your questions to Lincoln Client. There are two ladies that respond and seem to try to provide support to Lincoln owners and prospective owners.

 

[Bruce]

My saga continues at 3 weeks now! I actually was able to get through to the proper person on the phone last Wednesday - it's now Sunday night (Aug. 10th). I was told they were assigning my inquiry a "case number" and that I would be contacted by a specialist on the MyLincoln Mobile app and that they would contact me within 48 business hours. To date I've received nothing, not so much as an email/text/call - BUT to continue to be my fair, patient self, I'll hope to get a call tomorrow, Monday.
This vehicle is the ONLY Lincoln vehicle that has the imbedded modem. I knew that when I bought it. It was a very appealing option to me. I hope to experience it soon!

 

[Katie]

My saga continues at 3 weeks now! I actually was able to get through to the proper person on the phone last Wednesday - it's now Sunday night (Aug. 10th). I was told they were assigning my inquiry a "case number" and that I would be contacted by a specialist on the MyLincoln Mobile app and that they would contact me within 48 business hours. To date I've received nothing, not so much as an email/text/call - BUT to continue to be my fair, patient self, I'll hope to get a call tomorrow, Monday.
This vehicle is the ONLY Lincoln vehicle that has the imbedded modem. I knew that when I bought it. It was a very appealing option to me. I hope to experience it soon!

Hope you get it resolved, today. Drives me nuts when can't fix something! Bet you've got your vin# down, pretty well . .
If your remote start from the key fob does not work from the same place where you are trying to activate the app, you might want to look further @ interference. (Manual pg 57 - frequency interference. ). Had no idea how much mine was conflicting with garage door opener until became all too obvious one day. Good luck!!

 

[Micmitc77]

Mine works great! It did take 24 hours to sync up and I confirmed access twice while in the vehicle. It really works great though. Love to see the mileage and fuel status.

 

[Bruce]

I'm really in no mood to let you all know what happened to me today concerning the MyLincoln Mobile app in my 3 week old MKC but you need to hear this. I received a voicemail from Lincoln Technology today that said my vehicle doesn't have this feature! Ack!! I've literally made 10 calls to be told I don't have the app when I do (pkg. 102A)!
I beligerently called again and went through the numerous phone prompts to the tech people again. They assigned a case number!!! I got a case number!!! .... And was again told that someone would contact me in 48 business hours. Oh my goodness! My legendary patience is being tested. Stay tuned!

 

[Luxocarnut]

Hang in there!

 

[psychoart]

Mine works great! It did take 24 hours to sync up and I confirmed access twice while in the vehicle. It really works great though. Love to see the mileage and fuel status.

Mine also took about 24h. I started it on the day I received my car.

How many phones can the car SYNC with?

 

[psychoart]

My saga continues at 3 weeks now! I actually was able to get through to the proper person on the phone last Wednesday - it's now Sunday night (Aug. 10th). I was told they were assigning my inquiry a "case number" and that I would be contacted by a specialist on the MyLincoln Mobile app and that they would contact me within 48 business hours. To date I've received nothing, not so much as an email/text/call - BUT to continue to be my fair, patient self, I'll hope to get a call tomorrow, Monday.
This vehicle is the ONLY Lincoln vehicle that has the imbedded modem. I knew that when I bought it. It was a very appealing option to me. I hope to experience it soon!

I don't know if it matters, but my Lincoln Sync account name matches my mobile phone. Has anyone got it to work otherwise?

 

[VIN]

@Bruce: I had a similar issue. I removed my vehicle from my sync account, created a new account, and added the MKC to the new account. Then logged into the app using the new account, and proceeded with the setup. Got the message in 5 minutes.
Hope this helps.

 

[Lancdoc]

I purchased the car on Monday, set up the remote app late Monday evening, was fully activated on Wednesday morning. Is pretty neat.

 

[Bruce]

August 15th - 8 phone calls (no idea how long on phone - or on hold) and still no "in-vehicle authorization". I've talk to the tech people 4 times and have been assigned a "case number". As mentioned before, I was promised a response by a "senior tech advisor" and it didn't happen. I was told yesterday that I would receive a call back yesterday - nothing.
It's apparent that a handful of us an not able to connect for unknown reasons. I've tried all of your great suggestions and still no Mobile app. I need to talk to someone that cares.
I've come to the conclusion that this nice app was rolled out before the tech people were prepared to service any issues that might pop up.
I'll quit complaining - I love the car! It's everything I hoped it would be other than the fact it would haul a 6' long box/carton!

 

[Katie]

August 15th - 8 phone calls (no idea how long on phone - or on hold) and still no "in-vehicle authorization". I've talk to the tech people 4 >>It's apparent that a handful of us an not able to connect for unknown reasons. I've tried all of your great suggestions and still no Mobile app. I need to talk to someone that cares. >>!

Sorry no luck! Wonder if you & the others in that handful having trouble with the same phone/platform . .