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Discussion Starter · #1 ·
Hi all, since my antenna was replaced my Sirius keeps displaying an "acquiring signal/searching for signal" message in my bottom left hand corner where you would touch to get to Sirius settings. My radio works but just keeps looping through that message now. Anyone have this?

Also when the Sirius channels updated over the weekend mine went into update then got stuck on 0% on my screen and I could not navigate further. Instead of the acquiring/searching message the bottom left switched to updating. Turning my car off and going back later the update screen unfroze but I still have acquiring/searching message.

Anyone else who has had the fix notice this?
 

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Before going back to the dealer, try calling Sirius and ask them to send a refresh signal. Car must be running and out in the open...not in a garage. The Sirius folks will tell you if there is anything else you need to do. Hope this works for you...it did for me.
 

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Discussion Starter · #3 ·
It was going back next week for something else anyway and they were going to take a look. I'll try that first. Thanks.
 

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I just received my 2015 MKC back after 24 days at my Lincoln dealership to have the Sirius antenna replaced as well as the front seat cooling fixed. 24 days! Sirius radio cut out 3 times on the way home and the brand new driver's side seat cover was damaged by someone in the service department on the 24th day! 24 days and all I have to show for it is a damaged seat cover. I am not a happy camper! The only positive is that the sound quality on Sirius is undeniably better. The dealership wants to "repair" the seat cover - I am demanding a replacement. Probably another 14-24 days.
 

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We got our MKC back after 14 days at dealer for seat cooling and antenna fix. They were also trying to find a shutter issue on reverse that I posted pics on a prior post that was caused by a screw in the motor mount. Two other issues still needing repair and parts have been on back order for three weeks. Plus they dented the back liftgate that will need repair. Also numerous grease marks on the white sands that I removed, covers not replaced and general spotty work. Good service is hard to find now a days.
 

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They were also trying to find a shutter issue on reverse that I posted pics on a prior post that was caused by a screw in the motor mount.
Could you elaborate on a "screw in the motor mount" and how it impacted the "shutter issue"?
 

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Shutter was strange, only in reverse. They did all TSB updates on transmission & PCM and the shutter was still there. They had told me that they replaced the motor mounts but service manager stated they didn't. When they did they found the attachment.
 

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We got our MKC back after the Sirius fix. They kept the car for a day and a half. We got a free loaner MKC (with none of the features of our car so hubby really appreciates ours now). The Sirius has had no cut outs and hubby thinks the radio in general sounds clearer and more crisp. Workmanship looks good too.
 

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We had the Sirius fix last week, car has not been driven since coming home. Battery is dead. Anyone think that this could be related to the fix? Husband had the car on charger with no luck, so we will be calling Lincoln to come out and possibly take it to the dealership.
 

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Discussion Starter · #11 ·
They needed to reset my sync to make the antenna message go away and I had low battery messages during their fix and when I first brought it home. My battery was not completely dead though. Drove it an hour home and it didn't fully recharge itself. I wasn't able to run power active mode. Drove the car some more and the battery eventually got to full charge and I was able to use power active mode(use electronics without car running) Dealer did say something had to be reset there too as it goes into a particular mode once battery is drained.
 

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The dealership said we needed a new battery. They put a new one in, but have kept our car until Tuesday. They want to see if it dies again when it sits over the Labour Day weekend. We have the courtesy loaner (no cost other than gas) so that works for us.
 

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Laurel - like you, I'm skeptical too. The last place the car worked was the dealership and now it's dead? Let us know more about this mystery.
 

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I will keep you posted Greg. Hubby thinks it has to do with the Sirius fix i.e. leaving auxiliary power on all the while doing the fix, loose wire ?? This was the first battery problem for us.
 

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We bought an MKC in April that I think was built in Dec. 4 mo. with no operation since leaving the factory required them to jump start it. I noticed that the wipers didn't work that well, and there is mild water marking in the paint along the rear glass ledge. All this is consistent with a new car that sat for a while since leaving the factory. Assess how old the battery actually is based on production date and insist the dealer replace it if less than two years. A good battery should last 4 at least.

Has anyone had a low sounding scrape noise coming from the rear end of their 2.0 FWD MKC? I thought it was the hatch or foam surround for the spare, but removed everything and went for a drive. Sound is still there, various speeds and road conditions, even on smooth pavement. I think something in the suspension.

Our mileage very disappointing. Barely over 19 in mixed use. Brakes, throttle and steering very twitchy. Steering pulls left and right on relatively minor uneven roadways. Takes more work to go straight than a new car should. Especially a Lincoln. Drivers seat has a lump in the lower right back that gets annoying 10 min. into driving. Dashboard trim is flimsy. Poor fit. Hoping our first service at the dealer can resolve many of these things.
 

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We bought an MKC in April that I think was built in Dec. 4 mo. with no operation since leaving the factory required them to jump start it. I noticed that the wipers didn't work that well, and there is mild water marking in the paint along the rear glass ledge. All this is consistent with a new car that sat for a while since leaving the factory. Assess how old the battery actually is based on production date and insist the dealer replace it if less than two years. A good battery should last 4 at least.

Has anyone had a low sounding scrape noise coming from the rear end of their 2.0 FWD MKC? I thought it was the hatch or foam surround for the spare, but removed everything and went for a drive. Sound is still there, various speeds and road conditions, even on smooth pavement. I think something in the suspension.

Our mileage very disappointing. Barely over 19 in mixed use. Brakes, throttle and steering very twitchy. Steering pulls left and right on relatively minor uneven roadways. Takes more work to go straight than a new car should. Especially a Lincoln. Drivers seat has a lump in the lower right back that gets annoying 10 min. into driving. Dashboard trim is flimsy. Poor fit. Hoping our first service at the dealer can resolve many of these things.
Welcome to the forum!!

Sorry to hear that you're having issues. I wouldn't waste any time calling your dealership to address the problems you're having.

Our gas mileage has been less than hoped for (currently about 20 mpg on average), but I'm hoping that it improves as we put more miles on the engine.
 

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We bought an MKC in April that I think was built in Dec. 4 mo. with no operation since leaving the factory required them to jump start it. I noticed that the wipers didn't work that well , and there is mild water marking in the paint along the rear glass ledge. All this is consistent with a new car that sat for a while since leaving the factory. Assess how old the battery actually is based on production date and insist the dealer replace it if less than two years. A good battery should last 4 at least.

Has anyone had a low sounding scrape noise coming from the rear end of their 2.0 FWD MKC? I thought it was the hatch or foam surround for the spare, but removed everything and went for a drive. Sound is still there, various speeds and road conditions, even on smooth pavement. I think something in the suspension.

Our mileage very disappointing. Barely over 19 in mixed use. Brakes, throttle and steering very twitchy. Steering pulls left and right on relatively minor uneven roadways. Takes more work to go straight than a new car should. Especially a Lincoln. Drivers seat has a lump in the lower right back that gets annoying 10 min. into driving. Dashboard trim is flimsy. Poor fit. Hoping our first service at the dealer can resolve many of these things.
 

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Thanks. I agree that our local Ford dealer who now sells Lincoln (since the Lincoln dealership is now a Lexus) probably can't accomplish much. They were not that impressive during the sale, delivery and brief service to install "lifetime interior/exterior" sealer - protector. They offered it free with the deal. I think more of it ended up on my pants than protecting the seat. It's all still rubbish. Glad I didn't pay for it. Wished they presented more information and optional equipment in detail. We should have done more homework on this car.

How do you think the MKC handles - steering brakes shock absorption etc. I find the steering too quick. And too numb. Did you get the dampened suspension option? I'm tempted to drive one to compare now that I know what the standard suspension feels like.

I can manage better mileage than my wife - more like 24 all around, but lots of coasting and easy throttle work to achieve.
 

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The dealership said we needed a new battery. They put a new one in, but have kept our car until Tuesday. They want to see if it dies again when it sits over the Labour Day weekend. We have the courtesy loaner (no cost other than gas) so that works for us.
Just reporting back. Hubby picked up the MKC this morning after it had sat with the new battery for the long weekend. The dealership is sure that it just needed a new battery and was not related to the Sirius fix. It still seems odd that a car less than a year old needs a new battery. But all is fine at the moment.
 
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