With my 2012 Ford Edge, I was involuntarily part of the 'beta' Ford My Touch Sync rollout. After three years the system finally stabilized with the early 2014 release. And yes, Ford/Lincoln My Touch is somewhat slow but it actually works now. Personally, I have tired of being an early adopter and don't want to be part the of Sync 3 'beta' group. I'll sit tight while the kinks are worked out over the years (this applies to ANY software)