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First off,Thanks for letting me join! I've been reading all the threads on here and I haven't found quite what I'm looking for. Here's my dilemma on my 2015 MKC with powerliftgate: Power liftgate started acting crazy, sometimes it worked electrically, sometimes it didn't. Still worked manually. One day I passed by the rear and noticed the sound of the rear latch cycling. After a weekend of no use, found dead battery. Charged battery and two days later dead again. Took rear liftgate apart to investigate, found lock cycling. Used amprobe on battery and determined that with car off and PLGM ( I believe is the correct term Power Liftgate Module) plugged in, 5A draining from battery. Door actuator quits working from all switches, electrically, altogether. Only way to open rear gate is to manually stick hand in door and push lever on actuator. Unplugged the module and it went to 0A. Ordered a new module and while waiting, pulled latch mechanism apart and checked all of the switches in it. everything looked OK. Got new module in and installed. Power liftgate still doesn't work. Ordered a new liftgate motor, waited 2 months since they were on back order, installed it and still nothing. All fuses OK. Used Forscan Lite with ELM327 Module and found an error that said the computer had lost communications with the PLGM. Cleared the code and retested and the code never came back. Still doesn't work. Car is out of warranty and dealership too far away. I'm praying someone here can help me. Thanks
 

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Did you check the wiring harness entering the hatch from the roof. That flexure point is an isue on MANY vehicles. My BMW wiring failed there
 

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Discussion Starter #3
Yes, in order to change the liftgate motor, you have to pull the headliner down to get at that connection. Definitely not in that connector. The new motor came with all of the wiring that passes through that entry point.
 

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There is a software flash for 2016s and 2017s that keeps the rear hatch module from staying on after a close cycle but I see you have a 2015.
 

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Just an update...brought it in a few months ago and the RGTM has to be programmed... this thing has so many modules on the M Can bus.... I’m sure it will be a nightmare again soon.
 

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Same problem, solution unclear

First off,Thanks for letting me join! I've been reading all the threads on here and I haven't found quite what I'm looking for. Here's my dilemma on my 2015 MKC with powerliftgate: Power liftgate started acting crazy, sometimes it worked electrically, sometimes it didn't. Still worked manually. One day I passed by the rear and noticed the sound of the rear latch cycling. After a weekend of no use, found dead battery. Charged battery and two days later dead again. Took rear liftgate apart to investigate, found lock cycling. Used amprobe on battery and determined that with car off and PLGM ( I believe is the correct term Power Liftgate Module) plugged in, 5A draining from battery. Door actuator quits working from all switches, electrically, altogether. Only way to open rear gate is to manually stick hand in door and push lever on actuator. Unplugged the module and it went to 0A. Ordered a new module and while waiting, pulled latch mechanism apart and checked all of the switches in it. everything looked OK. Got new module in and installed. Power liftgate still doesn't work. Ordered a new liftgate motor, waited 2 months since they were on back order, installed it and still nothing. All fuses OK. Used Forscan Lite with ELM327 Module and found an error that said the computer had lost communications with the PLGM. Cleared the code and retested and the code never came back. Still doesn't work. Car is out of warranty and dealership too far away. I'm praying someone here can help me. Thanks
So, what do I do.
 

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I am new to this forum. Have same problem with 2015 MKC liftgate with less than 30,000 miles. Dealership has no idea what to do. The door would not close, would not open, then at times when it was closed it would sound as if it was still trying to catch/lock. 2 weeks ago replaced actuator. In last 5 days 1.5 year old battery gave out. Car could not be jumped. New main module put in along with new battery. Has anybody figured out the solution other than trading cars?
 

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Did anyone find the answer to these issues?

I'm having the same thing happen.

I brought the car into the dealership and they replaced the latch mechanism but that didn't solve the problem. They are ordering a new module to try that.

I also had them confirm that the module was running the latest firmware.
 
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