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Hi, the rear door (trunk) of Tuxedo Metallic Black MKC was accidentally introduced to my garage door leaving (approximately) a 1/2" x "1/6" bare (to the metal) scratch that I thought I would repair with with touch-up paint and would first, appreciate your thoughts - comments as to the best way to fix it and second, should I go to the dealership or can I purchase 2015 MKC Tuxedo Black Metallic touch-up paint somewhere else?
Thanks guys,
Bob
 

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Hi, the rear door (trunk) of Tuxedo Metallic Black MKC was accidentally introduced to my garage door leaving (approximately) a 1/2" x "1/6" bare (to the metal) scratch that I thought I would repair with with touch-up paint and would first, appreciate your thoughts - comments as to the best way to fix it and second, should I go to the dealership or can I purchase 2015 MKC Tuxedo Black Metallic touch-up paint somewhere else?
Thanks guys,
Bob
We asked our customer service rep at the dealership to get us some touch up paint for our MKC. He sent it to us UPS at no charge.
 
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We asked our customer service rep at the dealership to get us some touch up paint for our MKC. He sent it to us UPS at no charge.
Now that is an awesome dealer.
I know some try to get every penny out of you and overall don't provide a good experience.

I think dealers should include 1 touch up paint pen with every car they sell.
 

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Now that is an awesome dealer.
I know some try to get every penny out of you and overall don't provide a good experience.

I think dealers should include 1 touch up paint pen with every car they sell.
We've always asked for touch up paint whenever we've purchased a new or pre-owned vehicle from a dealership. We've never had one charge us for it.
 
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Discussion Starter #5
Thanks for the input guys, I appreciate your help
Bob
 

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Now that is an awesome dealer.
I know some try to get every penny out of you and overall don't provide a good experience.

I think dealers should include 1 touch up paint pen with every car they sell.
Oh yes, I once needed some touch up paint for a BMW and I was charged. Not only that but it basically came in a nail polish bottle. I eventually needed more and just had it mixed at a paint shop.
 

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We've always asked for touch up paint whenever we've purchased a new or pre-owned vehicle from a dealership. We've never had one charge us for it.
I think they all should do it by default, including it with the owners manual along with all the other paper work and what ever goodies they by default already include.
 

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Amazon sells it from a Ford dealer actually. I just picked up the new pens in a 2 pack that has one color (Tuxedo Black) and one clearcoat in a pen tip style which makes chip touch up and scratch touch up easier...




I've always gotten it from the dealer with my car but not this one...had to order my own.
 

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Which link are you referring to? The ones in post 8 and 9 work fine for me.
 

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I bought touch paint and other supplies from"Automotivetouchup" on line for my 2015 MKC tuxedo black.Worked well no problems and good info included.
 
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