Went to dealer to pick up MKC Reserve last night that I had ordered. Paperwork completed and have not even seen the car yet. Salesmen states going to fill the car up with fuel. He drives through the lot on return and heads behind used cars which when I asked why he was taking there they said that is where detailing is located. Finally comes back with the car and says there is a deep scratch across the windshield and will need to be replaced. I am very anal about my vehicles and replacing a windshield in a new car just doesn't sit well. I didn't accept the car and thinking what I should do next. I have replaced windshields in past cars but this is something different. They searched and closest same similar build config is 300 miles and they stated they would look at talking to dealer about possible transfer. Sorry long winded but looking for what others would do. Thanks.