Lincoln MKC Forum banner

1 - 20 of 27 Posts

·
Banned
Joined
·
209 Posts
Discussion Starter #1
Anyone's windshield get covered in tiny bubbles all over it? Delaminating after 12 months? Noticed it months ago, thought window was "dirty" although the bubbles sparkle and glisten in the sun. It seems to be getting worse.
 

·
Banned
Joined
·
209 Posts
Discussion Starter #2
Does anyone know what it could be? Sounds like it's beginning to delaminate already. My car was not manufacturered under the the time period for the windshield recall early in production. Mine was built shortly after though it seems.

Check your windshields. Have to look at it in the sun. Seems more clustered around the edges too. Anyone seeing this? I've had loaners with crystal clear glass, just always blew it off thinking I didn't clean my window good but this is definitely not something you can clean and it's not chips either, glass is silky smooth.
 

·
Registered
Joined
·
881 Posts
I have not noticed any delimitation on mine,but then I was not looking for it either,I'll have a closer look, thanks.....I think there was a TSB regarding this some time back, have you discussed this with your selling dealer?
I guess safe to say, you must think "Lnk are a POS lol....fair enough, we all have our pet peeves( smiling here). What year POS do you have....2015? 2016?
 

·
Registered
Joined
·
881 Posts
Regardless when yours was built, if Lincoln recognized there is a problem with frontal windshields delaminating and they issued a TSB for it....they need to step up and take care of it for you...have you been in touch in this regard with Lincoln concierge? I read about this TSB but this is the first time I have actually read from an actual owner noticing this their ride with this issue.
 

·
Banned
Joined
·
209 Posts
Discussion Starter #5
I have not noticed any delimitation on mine,but then I was not looking for it either,I'll have a closer look, thanks.....I think there was a TSB regarding this some time back, have you discussed this with your selling dealer?
I guess safe to say, you must think "Lnk are a POS lol....fair enough, we all have our pet peeves( smiling here). What year POS do you have....2015? 2016?
Thanks for responding.

Yeah my POS is a 2015 LOL.

just told my dealer, trying to tell me they are chips LOL, but they haven't seen it yet (even though car has been in for service 14 times) but I've been so caught up trying to get everything else fixed this got overlooked and this is the first I'm pointing it out to them. Goes back to service next week again so they will look at it then.

The windshield issue was actually a recall not a tsb as delaminated windshield glass is a safety hazard and no safer than your house windows from shattering.

So I'm curious what this is since my car was built outside of the recall period.
Wondering if any other 2015 or 2016 owners notice issues with the windshield.
 

·
Registered
Joined
·
644 Posts
What is the period for the recall? I haven't noticed anything but then I have not really looked closely and in winter my windshield is rarely clean anyway so I probably would not have noticed it.
 

·
Registered
Joined
·
881 Posts
Checked mine after cleaning it up,inside and outside....nothing to report back....it seems fine....looked at it in sunshine too, nothing YET!
 

·
Registered
Joined
·
881 Posts
LnKisaPOS: You might find this info helpful,sounds like yours SHOULD/WILL be replaced under a recall brief:

Just the Facts:
Ford Motor Co. is recalling 1,274 2015 Lincoln MKC SUVs because bubbles in the windshield could affect driver visibility.
Lincoln dealers will replace the windshield in the affected vehicles.
The recall will begin on August 11.

DEARBORN, Michigan — Ford Motor Co. is recalling 1,274 2015 Lincoln MKC SUVs because bubbles in the windshield could affect driver visibility, the company told Edmunds on Friday.

"Certain manufacturing conditions in the windshield supplier's process may have allowed air to be trapped between the layers of glass," Ford said in a statement. "A windshield with trapped air may develop air bubbles when it is exposed to elevated temperatures.

"The presence of bubbles may affect driver visibility, which could have a detrimental effect on the safe operation of the vehicle."

Ford said it is not aware of any accidents or injuries as a result of the defect.

The affected MKCs were built at the Louisville Assembly Plant from August 20, 2013 through June 6, 2014.

Lincoln dealers will replace the windshield in the affected vehicles. The recall will begin on August 11. Owners can contact Lincoln at 1-800-521-4140.

No information about the recall has been posted on the Web site of the National Highway Traffic Safety Administration, which oversees vehicle recalls in the U.S.

Edmunds says: Ford spokeswoman Kelli Felker tells consumers that if they see bubbles in the windshield of their 2015 MKC they should bring it into the dealership immediately for the repair.
 

·
Banned
Joined
·
209 Posts
Discussion Starter #9
Thanks for checking guys.

I went and checked all our other vehicles yesterday and we have a 4 year old (ford ironically) that has a little bit of those bubbles in its windshield. Not close to the amount on my MKC but I see it a little bit. Our other cars are clear/clean. The last loaner car I had which was an MKC did not have it and clear windshield. I've had many different loaners but only thought to check this last one since I noticed.

The recall was for the early MKC built prior to June 2014. Mine was built late fall so I don't know if that's the problem (recall). It's going to be a sunny day, I'll see if I can get a picture that captures what it looks like and post. Can't think of what else it could be than that (delaminated) though by the way it looks and what I looked up online...seems to describe what I see.

Don't tell me I'm going to need a windshield replacement in this car too..oh my goodness it seems to never end.....
 

·
Registered
Joined
·
881 Posts
Possibly yes....Lincoln has many sub trades ( as they all do) that manufacture items for the parent company,sometimes things develop a problem, in this case they caught on to the fact some of the windshields developed small air bubbles and they will replace them....It's a one day visit, and you should have your issue resolved.
 

·
Registered
Joined
·
881 Posts
Just the reality of auto manufacturing nowadays....cars, trucks, crossovers and everything in between ALL have quality issues....I have friends with BMW's Audi's Benz's....they all have issues with different aspects of their builds....and it's not for lack of testing either, issues surface over time....the win in all this is when they realize there is a problem and rectify it, personally I cannot hold them at fault....god only knows what manufacturer manufactured the laminated windshields.
I guess it's a good thing having a warranty (in my case I also bought the extended warranty) so NO I am not overly worried at this point.
You seem pretty dissatisfied with your Lincoln, care to share with us what other problems you've uncovered to make you choose a nick that calls Lincoln's a POS.....I mean that's a pretty strong statement,especially considering you still own your Lincoln....enquiring minds....
Have they let you down,even though you have a warranty? Part of deal and package is when these "issues' come up,it's understood that on our part ( owners) the least we can do it allow them the liberty of attempting to make it right,and sometimes that extends beyond a single visit.....I for one, hate to have my time utilized in this manner, but if I WANT to have a flaw, issue resolved the least I can do it allow them ample time to correct it....that hardly makes a Lincoln a POS,or for that matter ANY other brand....aggravating YES,time consuming,agreed....but so far I'm pretty happy with my ride,and Lincoln in general!
Country guy has been back and forth to his dealership trying to have his modem replaced and for various reasons,has not yet happened....he's pretty peeved,but I don't think he's pulling his hair out.......yet!
 

·
Banned
Joined
·
209 Posts
Discussion Starter #12
Just the reality of auto manufacturing nowadays....cars, trucks, crossovers and everything in between ALL have quality issues....I have friends with BMW's Audi's Benz's....they all have issues with different aspects of their builds....and it's not for lack of testing either, issues surface over time....the win in all this is when they realize there is a problem and rectify it, personally I cannot hold them at fault....god only knows what manufacturer manufactured the laminated windshields.
I guess it's a good thing having a warranty (in my case I also bought the extended warranty) so NO I am not overly worried at this point.
You seem pretty dissatisfied with your Lincoln, care to share with us what other problems you've uncovered to make you choose a nick that calls Lincoln's a POS.....I mean that's a pretty strong statement,especially considering you still own your Lincoln....enquiring minds....
Have they let you down,even though you have a warranty? Part of deal and package is when these "issues' come up,it's understood that on our part ( owners) the least we can do it allow them the liberty of attempting to make it right,and sometimes that extends beyond a single visit.....I for one, hate to have my time utilized in this manner, but if I WANT to have a flaw, issue resolved the least I can do it allow them ample time to correct it....that hardly makes a Lincoln a POS,or for that matter ANY other brand....aggravating YES,time consuming,agreed....but so far I'm pretty happy with my ride,and Lincoln in general!
Country guy has been back and forth to his dealership trying to have his modem replaced and for various reasons,has not yet happened....he's pretty peeved,but I don't think he's pulling his hair out.......yet!
Based on reading this forum 10 months it seems everyone gets defensive and only wants to talk of the positive about the car and Lincoln so I have refrained from joining and posting but when someone posted about the leaky window seals I couldn't help myself :smile big pet peeve of my car. I have a huge thick line of water spot damage blocking my view when I roll my windows down. No special water mark cleaner has been able to remove it. I wanted to confirm that strange problem and ask if anyone's windshield is messed up.
I appreciate the input/information here.
Doesn't matter my experience right? What should be more important is that you (and others ) are happy and enjoying your cars. That's all that's important. Not everyone is having a good experience, it's very clear from this forum. I dont need to break out a big list like other posters but I will say I've had pretty much all the problems mentioned on this board and then some. My car is not an early production so it did not have any actual recalls, just the TSBs and a host of quality and electrical issues. And yes, this week will be service visit 15. I think you can figure out my experience has not been good based on that alone. My attempts for help with my dealer and Lincoln has been horrendous too. I'm just being honest about how my experience with a Lincoln vehicle has been. Not trying to incite another war here. I just have strong negative feelings personally about my "Lincoln experience" as they say (i.e. POS) and feel I have very good reason to feel that way.

So I will leave it at that to avoid upsetting anyone who loves their car..I did (love the car)at first too...
 

·
Registered
Joined
·
881 Posts
Point taken....maybe there are some issues with you and your dealer that are upsetting you, and that I can honestly understand fully.....I never had leaky window seals, now if we are talking about rolling down a window when it's wet (rain, wash etc) and getting it smeared with water when it's rolled up again, sure I attest to that happening...I usually allow my car to fully dry before I use it, I have other cars to use in the mean time, but leaking, nope never!
You have every right to be upset with ANY company that does not honour a basic warranty, especially if you are having issues,but I can only speak about my own experience, and thus far, they have been stellar and very accommodating to me.
Wish you the best in resolving whatever issues you may be having,hope it all turns out great for you in the end!
 

·
Banned
Joined
·
209 Posts
Discussion Starter #14
Point taken....maybe there are some issues with you and your dealer that are upsetting you, and that I can honestly understand fully.....I never had leaky window seals, now if we are talking about rolling down a window when it's wet (rain, wash etc) and getting it smeared with water when it's rolled up again, sure I attest to that happening...I usually allow my car to fully dry before I use it, I have other cars to use in the mean time, but leaking, nope never!
You have every right to be upset with ANY company that does not honour a basic warranty, especially if you are having issues,but I can only speak about my own experience, and thus far, they have been stellar and very accommodating to me.
Wish you the best in resolving whatever issues you may be having,hope it all turns out great for you in the end!
The leaky window seals aren't my biggest problem but sometimes it's the little things (on top of the list) that push you over the edge finally LOL. I'm kind of at that point.

They "are" accommodating me but after battles and now 15 trips to the dealer! i think anyone would have enough at this point. and all Lincoln has to say "we can't fix it until you take it back to the dealer". No reimbursement for gas/time/being without the vehicle I am paying for. They say "well we give you a loaner" as if that makes it right LOL. Can't even open my garage, use my lift gate, or use any remote features (I have reserve, loaners are basic and some have been broken too) that I pay for in the loaners. I want my car, not a loaner :frown
 

·
Registered
Joined
·
881 Posts
well, I had an issue with my lift gate....just would not respond to "foot commands" they finally got that fixed on the third attempt.....no company out there will reimburse you for your time/gas....just how it is I guess....I have so far opted to not bother with the remote features....other than to start the car up and have the steering wheel warm.....not that interested with all the gimmick stuff.....till they resolve this whole thing with the Lincoln App I will not bother with it....just too glitchy for my liking.
I have NEVER paid a single red cent for ANY loaners either and usually when they service my MKC and wash inside and out, I do get my tank topped up...so no complaints at all.
 

·
Banned
Joined
·
209 Posts
Discussion Starter #16
goes to show how different the experiences can be for Lincoln owners.
When its 15 60 mile round trips in 14 months they should reimburse something. Others on here have had lease payments and other things given to them so that's not true (that they don't reimburse)
 

·
Registered
Joined
·
644 Posts
5.0 Candy you are fortunate that you have a Lincoln dealer close to where you live and thus can take advantage of a loaner, getting the car washed on each visit, tank topped up, etc. For those of us, that don't have a Lincoln dealership and have to go to a Ford dealer, we don't get any of those advantages...not even the car washed....so yes, some kind of reimbursement from Lincoln would be nice. In order to take advantage of the 2 year free maintenance I am going to have to travel 150 km (one-way) to the Lincoln dealership in Sudbury which means taking time off work, paying for the gas, etc. Again Lincoln won't give me any kind of reimbursement. Someone on here from Alberta was in the same situation with no Lincoln dealer nearby. He said that Lincoln gave him a $750 credit towards merchandise. I asked Lincoln why he was able to get that and I was not and was told that he was probably a repeat Lincoln customer therefore more entitled than I was because I'm a first time customer! What kind of way is that to try and keep me as a customer? Not gonna happen now that's for sure.
 

·
Registered
Joined
·
881 Posts
Yeah countryguy, that's terrible and that's an understatement...my dealer is not exactly next door either....I still have to drive into Peterborough, that's a good 25 minutes away, pretty much a round trip is an hour, plus the time I have to hang around to discuss things with the SM; easily add another 30 minutes if I'm lucky...It's a combination FORD/ Lincoln dealer, not just specific to the Lincoln brand, but in their defence....they are quite good at how they interact with customers....funny I never asked for my gas to be topped up, but they always let me know my tank was half full and we topped it up....or they mention the car was washed outside, but there was a lot of dirt (mud etc) and we also cleaned the inside for you.....
I think it boils down to directives the owners want their personal to treat customers....they understand good customer relations...I always went out of my way (literally) to make sure ALL my customers felt they were treated with respect, integrity and above all quality service.....routinely, I would follow up the next day we finished their project; that would also happen a month later to that date and another follow up at the 6 month mark...I always erred on the side of caution,making sure they were totally satisfied,so it always seem to boil down to a perception you instill in your customers....and follow through!
Also, beyond the norms of how I wanted my customers treated by ANY of my crews, the ONE thing I stressed out to them was....no matter how small an issue a customer brings up....CALL me directly and I will discuss it with that particular customer.....I just am a firm believer that a one on one is always better than second hand info (through any lead hand in my crews).
In the end, ONE unhappy customer can cause me more negative publicity that a bad ad campaign.
I still find it incredible you are still having to deal with your modem issues, but hopefully it will get resolved to your full satisfaction...technically, I only bought this one Lincoln from this dealership, the other car I bought through them happened when this particular dealership was owned by a different group.....does that make me a repeat customer, I don't know!....I do know, through thick and thin, they have thus far been very cordial and accommodating toward me, so my personal experience is very positive with this dealership!
The other incident you mentioned where they seem to have favoured another customer over you is grossly unfair and a **** of a way to build and establish a good rapport with a new client! talk about putting their foot in their mouths!
In my case with this rusty exhaust I will NOT entertain a clean up job....nothing will satisfy me than a complete replacement....ironically, within the first 5 months of owning my Mustang GT...the rotors started showing rust to the section that was zinc treated.....they took photos of them, submitted the pics to FORD and got approved for a complete replacement.....those rotors are still on my Mustang, but....NO rust....maybe they changed vendor or manufacturer, whatever the reason, I remember friends of mine telling me I didn't stand a change getting rotors replaced...I presented my case to the SM and he saw it my way, to my surprise!
 

·
Banned
Joined
·
209 Posts
Discussion Starter #19
To stay on topic here's pictures of my windshield and window seal All my windows look like this when I roll them down.
Windshield looks much worse than picture shows.
 

Attachments

1 - 20 of 27 Posts
Top