Hello,
Yes, I am having the same issue with mine, too. You might recall my pictures of being rear-ended on Jan. 21st.
I took my MKC in for repairs ($13,000+) on Feb. 9th. Ironically, there are NO Lincoln dealers in the Indianapolis area with a collision repair/body shop! After taking the vehicle to 3 places, including the "major" local body shops, I decided to take it to a Ford dealership that I've had a number of great experiences with in the past. My thinking was that if anyone could get parts quickly - especially considering this is a 1st year car - Ford could! I also was concerned about getting the tri-coat metallic paint right.
The day I took it in, the hatch had already arrived!! Unfortunately it was damaged and unrepairabe due to being aluminum. I was told to expect the replacement hatch the 1st or 2nd week of March. To me, that's not a big deal. I'm more concerned that my MKC be like new when I get it back. It had 4800 miles on it when I was hit. Ouch!
I'll let you know my progress but so far, I believe I did the right thing taking it to Ford! I wish you well!
Yes, I am having the same issue with mine, too. You might recall my pictures of being rear-ended on Jan. 21st.
I took my MKC in for repairs ($13,000+) on Feb. 9th. Ironically, there are NO Lincoln dealers in the Indianapolis area with a collision repair/body shop! After taking the vehicle to 3 places, including the "major" local body shops, I decided to take it to a Ford dealership that I've had a number of great experiences with in the past. My thinking was that if anyone could get parts quickly - especially considering this is a 1st year car - Ford could! I also was concerned about getting the tri-coat metallic paint right.
The day I took it in, the hatch had already arrived!! Unfortunately it was damaged and unrepairabe due to being aluminum. I was told to expect the replacement hatch the 1st or 2nd week of March. To me, that's not a big deal. I'm more concerned that my MKC be like new when I get it back. It had 4800 miles on it when I was hit. Ouch!
I'll let you know my progress but so far, I believe I did the right thing taking it to Ford! I wish you well!